What are the responsibilities and job description for the Treatment Coordinator position at Southern Regional Medical Center?
Company Description Southern Regional Medical Center is a community-focused healthcare facility committed to providing high-quality, patient-centered care. The organization offers a range of medical services and specialties designed to meet the needs of individuals and families in the Shreveport, LA area. Team members work in a collaborative environment that values integrity, clinical excellence, and respectful communication. The medical center supports professional development and encourages staff to contribute to continuous improvement in patient outcomes.
Role Description The Treatment Coordinator is a full-time, on-site role based at Southern Regional Medical Center in Shreveport, LA. This role is responsible for coordinating patient treatment plans, explaining recommended care, and ensuring patients understand their options and next steps. Daily responsibilities include verifying insurance benefits, discussing financial arrangements, scheduling appointments, and maintaining accurate documentation in patient records. The Treatment Coordinator collaborates with clinical and administrative teams to streamline patient flow, improve access to care, and support a positive patient experience. This position requires clear communication with patients and families, attentive follow-up on treatment status, and adherence to organizational policies and regulatory standards.
Qualifications
- Candidates should possess skills in Treatment Plan coordination to effectively understand and coordinate recommended clinical services.
- Candidates should possess skills related to Insurance, including benefits verification and basic knowledge of coverage and pre-authorizations.
- Candidates should possess strong Customer Service and Communication skills to interact professionally with patients, families, and healthcare team members.
- Experience in a medical or dental office, hospital, or outpatient clinic setting is beneficial.
- Ability to manage multiple tasks, prioritize responsibilities, and maintain accuracy in documentation and scheduling.
- Proficiency with electronic health records (EHR) systems and basic computer applications is preferred.
- High school diploma or equivalent required; additional training or certification in healthcare administration, dental assisting, or related fields is an advantage.