What are the responsibilities and job description for the Field Service Technician position at Southern Ohio Communication Services Inc.?
About us
Southern Ohio Communication Services Inc. is a small business in Waverly, OH 45690. We are creative and professional.
Our work environment includes:
- On-the-job training
- Company perks
Field Service Technician
We are seeking a full-time non-exempt Field Service Technician to join our Field Services Department. In this role, you are the public face of Socs by assisting our customers with Internet service, installations or repairs in a timely and efficient manner. Our Field Service Techs must enjoy technology, working in various environments in all weather conditions, and communicating with various internal departments in order to find solutions for our customers.
Essential Job Functions
- Install, splice, and terminate fiber-optic cables in indoor and outdoor settings.
- Test and troubleshoot fiber connections using specialized meters and test equipment.
- Configure routers & customer devices as needed
- Perform routine maintenance and repair to restore interrupted services.
- Electronically transfer equipment to customer locations to ensure accurate tracking of equipment
- Keep accurate & current inventory & vehicle maintenance logs
- Maintain company-issued assets including tools, equipment & vehicles
- Provide a great customer experience in all interactions with customers
- Safely drive company vehicle while utilizing most efficient route
- Other related duties as directed
Job Requirements
- High School diploma or equivalent
- Current valid Driver's License
- Ability to drive a vehicle without presenting a safety risk to yourself or other
- Ability to be added to Company auto insurance policy
- Regular & predictable attendance required
- Must be comfortable working on roofs, at varying heights& in confined spaces
- Legally authorized to work in country of employment without requiring sponsorship for employment visa status, now or in the future
- Must pass a background check, MVR & drug screen
Desired Skills & Competencies
- Installation experience in related field/fiber internet is highly valued
- Comfortable & professional working in customer homes
- Ability to communicate effectively & professionally with customers
- Willingness to think "outside of the box" on-site locations
- Safety Conscious
- Enjoy working in all weather conditions
- Enjoy working with hands & learning new technology
- Experienced & comfortable using hand & power tools
- Must demonstrate personal accountability; be punctual for appointments & meetings
Working Conditions
- Fast-paced environment with multiple changes to schedules & fluctuating priorities
- Work is performed primarily outdoors & in all weather conditions
- Work is performed at various roof-top heights & in confined spaces
Physical Requirements: Light: Lifting 0-10 lbs. Moderate: Lifting 0-25 lbs. X-Heavy: Lifting 25 lbs.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations that do not cause an undue hardship on the company may be made to enable individuals with disabilities to perform this job, as long as that would not hinder or prevent performance of duties, or be a safety concern.
Work Remotely
- No
Job Type: Full-time
Pay: $18.00 - $25.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Paid training
- Vision insurance
Work Location: In person
Salary : $18 - $25