Service Coordinator

Salary Range - $49,000 - $54,000

Full Time Position - 35 hours/week

ELIGIBLE FOR FULL BENEFITS

For over 40 years, The Cooperative has been at the forefront of developing innovative strategies in maternal and child health care. We work to improve the region’s health by educating communities, advocating for system improvements, and engaging with stakeholders. The Cooperative is a private, nonprofit 501(c)(3) coalition of healthcare professionals and consumers licensed by the New Jersey Department of Health as the maternal and child health consortium serving the seven counties of South Jersey.

The Cooperative is an equal employment opportunity employer. We welcome and encourage all qualified candidates to apply for employment with our agency without regard to abilities, age, race, ethnicities, gender identities, sexual orientations, religious and political beliefs, socio economic status, educational levels, military/veteran status, or any other characteristics.

Disclaimer:

This job description does not encompass all duties and is not intended to provide an exhaustive list of responsibilities, duties, or tasks. However, it provides a general overview of the job expectations.

The Cooperative offers a competitive benefit package:

* Medical, Dental, Life Insurance

* Id Theft & Legal Services

* Pet Insurance

* Critical Illness and Accident Plan

* AAA Membership Assistance

* Generous Paid Time Off

* 10 Paid Holidays

* Staff Development

* Tuition Reimbursement

* Employee Assistance Program

* Flexible Spending Account

* Dependent Care Account

* 401K – The Cooperative contributes 4% after one year of work anniversary

Biggest Perk - Generous PTO and 4% contribution to the 401K after one year of work anniversary. 

General Summary:

The Service Coordinator is responsible for assisting and enabling children and families eligible for New Jersey Early Intervention Services System to receive the rights, procedural safeguards, and services that are authorized by the New Jersey Early Intervention Program. This individual coordinates services and advocates for families to assure linkage to all services provided within the Early Intervention Program and with other community resources in order to maximize their child’s abilities.

Essential Functions:

Contribute to The Cooperative’s commitment to equity and continuous quality improvement that aligns with the agency’s mission, goals, and advancement. * Effectively cross-collaborate with agency staff, leaders, and board members to foster a comprehensive approach of information sharing, working committees, and collective representation. * Routinely disseminate relevant information, presentations, training, and learning opportunities for internal program and agency staff. * When applicable, will participate in relevant staff development opportunities (trainings, summits, conferences, etc.) to increase skill development, elevate program goals, and engage staff members with timely key learnings. * Facilitates and participates in the development, review and evaluation of individualized family service plans with family input * Coordinates the performance of family assessments and evaluations using approved program criteria, client intake and data collection/documentation tools * Acts as a point of contact, assisting families in identifying service providers and other services that enable them to participate fully in their natural environment  * Coordinates and monitors the delivery of available services * Advocates for and informs families of available advocacy services * Facilitates the timely delivery of available services * Facilitates the development of a transition plan to school-based services * Documents all service coordination activities and other reports in a timely, accurate and complete manner * Maintains client and staff confidentiality  * Provides services in a culturally competent manner * Demonstrates sensitivity, knowledge and an understanding of the challenges families with a child with disabilities may experience * Performs other duties as assigned

• Bilingual Preferred
• Bachelor’s degree required
• Must meet the NJEIS Personnel Standards for Service Coordinator as listed on: http://www.state.nj.us/health/fhs/eis/documents/njeis_pra.pdf 
• Basic computer skills (Word, Excel)
• Ability to communicate clearly both orally and in writing
• Skills and experience in case management, community outreach, group process and parenting education 
• One year experience working with children age birth to three
• Good organization skills, problem-solving skills with ability to prioritize work requirements
• Ability to work well with families and providers
• Ability to work with diverse populations; demonstration of cultural competence
• Successful completion of system training including orientation and procedural safeguards 
• Valid driver’s license, current insurance policy and car
• Bilingual English/Spanish preferred 

Physical Requirements:

• Must be able to see to read documents and hear well enough to communicate with others
• Must be able to write, type on a computer, and use a telephone
• Must be able to operate a motor vehicle
• Must be able to lift up to 20 pounds
• Additional requirements to be determined with input from Director and HR

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work Environment: Telecommutes with daily travel within the assigned county/contiguous counties where traffic, weather, and other environmental conditions may be encountered