Coordinated Entry Specialist

To ensure that all persons in Eastern Rockingham, and nine (9) Hillsborough County towns within the Balance of State Continuum of Care (NH-500), who are at risk of or experiencing homelessness to gain access to appropriate shelter/connections to permanent housing and other necessary services through referrals, assistance, supportive services, intervention, diversion and prevention. The successful candidate will also assist, guide, and support the Emergency Housing and Resource Center staff covering those geographic areas. Towns included are: Rockingham County/Auburn, Brentwood, Candia, Deerfield, E. Kingston, Epping, Exeter, Fremont, Greenland, Hampton, Hampton Falls, Londonderry, Kensington, Kingston, New Castle, Newfields, Newington, Newmarket, N Hampton, Northwood, Nottingham, Portsmouth, Raymond, Rye, Seabrook, S. Hampton, Stratham. Hillsborough County/Weare, New Boston, Bedford, Goffstown, Wilton, Mason, Greenville, Pelham, Lyndeborough

SUPERVISION:

Received: Works under the direct supervision of the Rockingham County Community Engagement Manager.

Exercised: None.

RATE: $20.25 hr

JOB RESPONSIBILITIES:

• Assists those experiencing or imminent risk of homelessness in identifying immediate needs.
• Will utilize housing problem solving, and prevention and diversion strategies, as appropriate.
• Completes the necessary housing assessments as required by the Balance of State Coordinated Entry System with eligible households;
• Honors participant choice in making and taking referrals;
• Provide or arrange for provision of housing-focused case management and voluntary supportive services;
• Maintains relationships with community providers in order to facilitate referrals to community providers as needed;
• Assists households in gathering and completing the necessary documentation in order to obtain permanent housing;
• Gathers data and reports availability of homeless services to include providers not receiving funding from the state.
• Responsible for keeping up accurate intake/service records within HMIS according to the requirements of the Bureau of Homeless Services (BHS) HMIS requirements and HUD’s data standards.
• Ensures coverage is in place when out of the office.
• Must possess a valid driver’s license and be able to travel when needed.
• Will maintain professional boundaries with all current, past, and prospective clients, and maintain the confidentiality of clients and staff, in accordance with SNHS policy and procedure.
• Abide by all SNHS Safety policies and procedures.
• Present professional and positive image as a representative of SNHS.
• Responsible for having adequate knowledge of all SNHS programs and will gather sufficient intake information to make referrals to other SNHS programs which are beneficial to the client and his/her family.
• Perform other related duties as required.

REQUIRED SKILLS AND ABILITIES:

• Basic computer and Microsoft Office skills
• Ability/experience collecting and entering data, producing reports

EDUCATION AND/OR EXPERIENCE:

• Experience with community-based initiatives and knowledge of poverty-related needs, issues and service delivery systems, with a passion for assisting disadvantaged persons in accordance with the mission of Community Action.
• Associates or Bachelors degree in related field a plus, but not required.