Technical Trainer

The incumbent in this position serves as the Weatherization Program Technical Trainer. Under the direction of the Weatherization Director, the incumbent is responsible for providing technical training, workforce development, quality improvement support, and limited file review services for the Weatherization Program. The Technical Trainer serves as a technical resource and mentor to Weatherization Energy Auditors, contractors, and technical staff, helping strengthen technical consistency, audit quality, inspection practices, work scope development, documentation standards, and compliance with U.S. Department of Energy (DOE), New Hampshire DOE, Home Energy Assistance Program (HEA), and other program requirements.

This position is focused on staff and contractor development, training, and technical excellence.

SUPERVISION RECEIVED:

Works under the direct supervision of the Weatherization Director and general supervision of the Chief Operating Officer.

SUPERVISION EXERCISED:

None.

RATE: $37.97

JOB RESPONSIBILITIES:

Technical Training

• Provide field-based mentoring and training to Energy Auditors and contractors.
• Deliver practical instructions on residential building science principles.
• Assist auditors in improving energy audits, inspections, and work scope development.
• Present during Weatherization staff meetings (as needed).
• Assist with onboarding training of new energy auditors.

Field Support and Quality Improvement

• Accompany auditors on selected scheduled field visits and provide guidance.
• Visit in-progress jobs (as needed) to guide Weatherization contractors.
• Provide technical guidance regarding weatherization measures and installation standards for site-built and mobile homes.

Diagnostic Equipment Training

• Train staff on proper use and interpretation of blower doors, manometers, combustion analyzers, infrared cameras, moisture meters, air leakage diagnostic and any other required and recommended equipment.

Building Systems Training

• Provide guidance on attic, wall, basement, and crawlspace inspections.
• Train staff and contractors regarding air sealing measures, insulation, and heating systems.
• Provide guidance regarding meeting ventilation compliance requirements.

Audit Documentation and Work Orders

• Review selected audit packages, work scopes, and modeling results.
• Coach auditors on writing clear work orders.
• Promote contractor proper documentation from contractors.
• Support consistency in photographs, notes, measurements, and audit records and assist staff in preparing technically complete files.

Pre-Closeout File Reviews (as assigned)

• Review assigned completed files prior to submission to the Weatherization Director.
• Identify missing information and provide feedback to auditors.
• Support improved file quality and monitoring readiness.
• Track recurring issues and recommend future training topics.

Technical Resource Support

• Respond to technical questions from auditors, the Technical Coordinator, and management.
• Provide guidance on U.S. DOE, NH DOE, HEA weatherization program requirements.
• Provide technical input regarding contractor questions, when requested.

Miscellaneous

• Present professional and positive image as a representative of CAPHR.
• Will maintain professional boundaries with all current, past, and prospective clients, and maintain the confidentiality of clients and staff, in accordance with CAPHR policy and procedure.
• Responsible for having adequate knowledge of all CAPHR programs and will gather sufficient intake information to make referrals to other CAPHR programs which are beneficial to the client and his/her family.
• Abide by all CAPHR safety policies and procedures.
• Perform other related duties as required.

REQUIRED SKILLS AND ABILITIES:

• Strong knowledge of residential building science.
• Strong coaching skills.
• Strong problem-solving skills.
• Ability to train and mentor technical professionals.
• Ability to identify file, audit, and quality control areas of improvements.
• Computer proficiency.
• Must possess a valid driver's license.

EDUCATION AND/OR EXPERIENCE:

• High School Diploma or GED required.
• Trade School, HVAC, Building Performance, Residential Construction, or related training preferred.
• Five or more years of Weatherization, energy auditing, quality control inspection, HVAC, building performance, or residential construction experience preferred.
• Experience training and mentoring technical staff preferred.

PREFERRED EXPERIENCE:

• BPI certifications or related industry credentials.
• DOE Weatherization program experience.
• Experience conducting residential energy audits.
• Experience conducting quality control inspections.