What are the responsibilities and job description for the Practice Manager - Foundation Community Care - Full time position at Southern New Hampshire Health?
Who We Are
Southern New Hampshire Health has been a trusted provider of high-quality, compassionate care since 1893. Anchored by Southern New Hampshire Medical Center, a 188-bed, Magnet® designated community hospital, and supported by Foundation Medical Partners' network of more than 70 practices, we are committed to delivering coordinated, patient-centered care throughout southern New Hampshire and northern Massachusetts.
About The Job
As a Practice Manager, you will oversee the daily operations of a busy ambulatory practice, ensuring exceptional patient care, operational efficiency, and financial performance. Reporting to the Director, you will lead administrative and clinical staff, support providers, manage resources, and foster a positive, patient-focused culture.
What You'll Do
Southern New Hampshire Health has been a trusted provider of high-quality, compassionate care since 1893. Anchored by Southern New Hampshire Medical Center, a 188-bed, Magnet® designated community hospital, and supported by Foundation Medical Partners' network of more than 70 practices, we are committed to delivering coordinated, patient-centered care throughout southern New Hampshire and northern Massachusetts.
About The Job
As a Practice Manager, you will oversee the daily operations of a busy ambulatory practice, ensuring exceptional patient care, operational efficiency, and financial performance. Reporting to the Director, you will lead administrative and clinical staff, support providers, manage resources, and foster a positive, patient-focused culture.
What You'll Do
- Lead the day-to-day operations of the practice, ensuring efficient workflows and excellent customer service.
- Supervise, coach, and develop clinical and administrative staff.
- Manage provider schedules, time off, continuing education requests, and on-call coverage.
- Monitor patient experience metrics and implement improvements to enhance satisfaction.
- Support budgeting, staffing, productivity, and reimbursement goals.
- Ensure compliance with organizational policies and all regulatory requirements, including HIPAA, OSHA, and infection prevention standards.
- Facilitate staff meetings, training, onboarding, and ongoing professional development.
- Oversee reporting, charge reconciliation, work queues, supply management, and other operational processes.
- Partner with providers and leadership on quality improvement initiatives and practice growth opportunities.
- An experienced healthcare leader with strong practice management or ambulatory operations experience.
- Skilled in supervising and developing both clinical and administrative teams.
- Knowledgeable in healthcare operations, budgeting, staffing, and regulatory compliance.
- A strong communicator who builds positive relationships with staff, providers, patients, and leadership.
- Organized, adaptable, and able to manage multiple priorities in a fast-paced environment.
- Experienced with electronic medical records and healthcare technology; EPIC experience is preferred.
- Passionate about delivering exceptional patient and employee experiences.
- Health, dental, prescription, and vision coverage for full-time and part-time employees
- Short-term and long-term disability, life insurance, and pet insurance
- Tuition reimbursement and Nursing Student Loan Paydown Program
- 403(b) retirement savings plan
- Generous earned time benefits and much & more!