What are the responsibilities and job description for the Patient Service Representative - Neurosurgery at the Center for Bone and Joint - Full Time - Foundation Medical Partners position at Southern New Hampshire Health?
Job Description
Who We Are:
Affiliated with Southern New Hampshire Medical Center, Foundation Medical Partners is the second largest multi-specialty group in New Hampshire and serves the greater Nashua community. We encourage the professional growth and development of our employees and are proud of the workplace culture we have developed.
Foundation Neurosurgery is the region’s premier comprehensive center of excellence for spine treatment, providing both surgical and nonsurgical care for trauma, tumors, congenital disorders, and other deformities and conditions of the neck, spine, skull, and brain. We are dedicated to providing our patients with the most experienced, individualized, and compassionate care available. Our neurosurgeons have the advanced training and experience to assess, diagnose, and treat neurosurgical injuries or conditions and help our patients get back to their lives!
About The Job
Responsible for greeting patients, answering all incoming telephone calls, providing general information, check-in and check-out for all patients, communicating with internal and external customers, scheduling appointments, entering and tracking referrals, filing, and other duties as assigned.
What You’ll Do
Who We Are:
Affiliated with Southern New Hampshire Medical Center, Foundation Medical Partners is the second largest multi-specialty group in New Hampshire and serves the greater Nashua community. We encourage the professional growth and development of our employees and are proud of the workplace culture we have developed.
Foundation Neurosurgery is the region’s premier comprehensive center of excellence for spine treatment, providing both surgical and nonsurgical care for trauma, tumors, congenital disorders, and other deformities and conditions of the neck, spine, skull, and brain. We are dedicated to providing our patients with the most experienced, individualized, and compassionate care available. Our neurosurgeons have the advanced training and experience to assess, diagnose, and treat neurosurgical injuries or conditions and help our patients get back to their lives!
About The Job
Responsible for greeting patients, answering all incoming telephone calls, providing general information, check-in and check-out for all patients, communicating with internal and external customers, scheduling appointments, entering and tracking referrals, filing, and other duties as assigned.
What You’ll Do
- Greet patients.
- Answer telephone calls and provide general information.
- Check-in and check-out patients.
- Schedule appointments and enter and track referrals.
- Scan and index documentation.
- High School diploma or equivalent experience required.
- A minimum of one year of experience in a customer service position preferred.
- Knowledge of reception tasks, clinic policies/procedures, and paperwork.
- Flexible day shift hours, no weekends!ours
- Health, dental, prescription, and vision coverage for full-time & part-time employees
- Competitive pay
- Tuition Reimbursement
- 403(b) Retirement Savings Plan
- Education & Paid training courses for continued career progression