What are the responsibilities and job description for the Patient Service Representative - Foundation Counseling & Wellness - Full Time - Foundation Medical Partners position at Southern New Hampshire Health?
Job Description
Who We Are:
Affiliated with Southern New Hampshire Medical Center, Foundation Medical Partners is the second largest multi-specialty group in New Hampshire and serves the greater Nashua community. We encourage the professional growth and development of our employees and are proud of the workplace culture we have developed.
We understand the important connection between physical, mental, and emotional well-being and have the resources to support our community through outpatient behavioral health services, through our intensive outpatient programs. Many of our Primary Care practices have Behavioral Health specialists as members of the care team to ensure collaboration and communication with patients' primary care providers.
About The Job
Responsible for greeting patients, answering all incoming telephone calls, providing general information, check-in and check-out for all patients, communicating with internal and external customers, scheduling appointments, entering and tracking referrals, filing, and other duties as assigned.
What You’ll Do
Who We Are:
Affiliated with Southern New Hampshire Medical Center, Foundation Medical Partners is the second largest multi-specialty group in New Hampshire and serves the greater Nashua community. We encourage the professional growth and development of our employees and are proud of the workplace culture we have developed.
We understand the important connection between physical, mental, and emotional well-being and have the resources to support our community through outpatient behavioral health services, through our intensive outpatient programs. Many of our Primary Care practices have Behavioral Health specialists as members of the care team to ensure collaboration and communication with patients' primary care providers.
About The Job
Responsible for greeting patients, answering all incoming telephone calls, providing general information, check-in and check-out for all patients, communicating with internal and external customers, scheduling appointments, entering and tracking referrals, filing, and other duties as assigned.
What You’ll Do
- Greets patients.
- Answer telephone calls and provide general information.
- Check-in and check-out patients.
- Schedule appointments and enter and track referrals.
- Scan and index documentation.
- High School diploma or equivalent experience required.
- A minimum of one year of experience in a customer service position preferred.
- Knowledge of reception tasks, clinic policies/procedures, and paperwork.
- Medical Office experience required
- Behavioral Health experience preferred
- Flexible day shift hours, no weekends!
- Health, dental, prescription, and vision coverage for full-time & part-time employees
- Competitive pay
- Tuition Reimbursement
- 403(b) Retirement Savings Plan
- Education & Paid training courses for continued career progression