What are the responsibilities and job description for the Medical Coding Manager - HB + PB - Full Time - Hybrid | Nashua, NH position at Southern New Hampshire Health?
Who We Are
Southern New Hampshire Health has been a cornerstone of the region since 1893, delivering high-quality, compassionate care close to home. Anchored by Southern New Hampshire Medical Center—a 188-bed, DNV-accredited hospital in downtown Nashua with a Level III-N trauma center, Level II Special Care Nursery, and Magnet® designation for nursing excellence—we offer a full spectrum of services from primary care to advanced diagnostics and specialized treatments. Our medical staff includes over 500 providers from Foundation Medical Partners, and local practices. Foundation Medical Partners, our multi-specialty group, spans 70 practices across southern New Hampshire and northern Massachusetts, providing coordinated, patient-centered care to thousands each year.
About The Job
The Coding Manager leads and oversees both hospital and professional coding operations to ensure accurate, compliant, and timely coding practices across Southern New Hampshire Health. This role plays a critical part in the revenue cycle by ensuring clinical documentation accurately reflects patient care, directly impacting billing, reimbursement, data integrity, and regulatory compliance. The Coding Manager partners closely with internal teams and external vendors to drive best-practice workflows that support a high-quality patient experience.
What You’ll Do
Who You Are / Requirements
Southern New Hampshire Health has been a cornerstone of the region since 1893, delivering high-quality, compassionate care close to home. Anchored by Southern New Hampshire Medical Center—a 188-bed, DNV-accredited hospital in downtown Nashua with a Level III-N trauma center, Level II Special Care Nursery, and Magnet® designation for nursing excellence—we offer a full spectrum of services from primary care to advanced diagnostics and specialized treatments. Our medical staff includes over 500 providers from Foundation Medical Partners, and local practices. Foundation Medical Partners, our multi-specialty group, spans 70 practices across southern New Hampshire and northern Massachusetts, providing coordinated, patient-centered care to thousands each year.
About The Job
The Coding Manager leads and oversees both hospital and professional coding operations to ensure accurate, compliant, and timely coding practices across Southern New Hampshire Health. This role plays a critical part in the revenue cycle by ensuring clinical documentation accurately reflects patient care, directly impacting billing, reimbursement, data integrity, and regulatory compliance. The Coding Manager partners closely with internal teams and external vendors to drive best-practice workflows that support a high-quality patient experience.
What You’ll Do
- Lead hospital and professional coding operations to ensure accuracy, timeliness, and compliance
- Monitor coding volumes, turnaround times, productivity, quality, and regulatory adherence
- Translate organizational strategy into departmental goals, action plans, and performance metrics
- Foster strong collaboration between Coding and Clinical Documentation Improvement (CDI) teams
- Develop and implement coding and documentation improvement policies and procedures
- Partner across the organization with physicians, administrators, IT, revenue cycle teams, and vendors
- Manage departmental operating budgets and resources
- Hire, train, coach, and evaluate coding staff; support performance improvement and development
- Oversee both in-house and vendor-supported coding teams to meet productivity and quality standards
- Ensure compliance with federal regulations, payer guidelines, and organizational policies
- Generate, analyze, and act on coding productivity and quality reports
- Conduct audits, provide education, and implement corrective actions as needed
- Stay current with ICD-10-CM/PCS, CPT, HCPCS, and regulatory changes
- Recommend and implement process improvements and automation tools
Who You Are / Requirements
- Bachelor’s degree in Healthcare Administration, Health Information Management, or a related field
- Four (4) additional years of required experience may substitute for the degree
- Certified Coding Specialist (CCS) credential required
- RHIA/RHIT with at least five (5) years of Coding Manager experience in an acute care setting may be considered
- Minimum of five to seven (5–7) years of hospital coding experience
- At least two (2) years in a coding management or leadership role
- Expert knowledge of ICD-10-CM/PCS, CPT, and HCPCS coding systems
- Strong understanding of federal healthcare regulations, payer guidelines, and compliance standards
- Prior professional coding experience
- Knowledge of Electronic Health Records (EHR) and coding/abstracting systems
- Proven leadership, coaching, and team management skills
- Strong analytical, audit, and problem-solving abilities
- Excellent written and verbal communication skills
- Ability to manage multiple priorities and deadlines
- Collaborative approach across clinical and administrative teams
- Experience managing both internal and vendor-supported teams
- Southern NH Medical Center is a 5-time Magnet designated hospital
- Health, dental, prescription, and vision coverage for full-time & part-time employees
- Medical, dental, and vision coverage
- Life insurance
- Short- and long-term disability
- Flexible Spending Accounts (FSA)
- Competitive pay
- Tuition Reimbursement
- Nursing Student Loan Paydown Program
- 403(b) Retirement Savings Plan
- Education & Paid training courses for continued career progression
- & So much more!