What are the responsibilities and job description for the Health Unit Coordinator - Emergency Department - Full Time Overnights position at Southern New Hampshire Health?
Who We Are
The Emergency Department at Southern New Hampshire Medical Center is a 24-bed critical care unit serving the diverse Southern New Hampshire population. As an ACS Level III-N Trauma Center and Primary Stroke Center affiliated with Mass General, it offers high-acuity care, complemented by a secure 6-bed behavioral health unit for psychiatric emergencies. To handle rising patient volumes, the department uses hallway beds and a triage fast-track area staffed by Providers in Triage (PIT). Our multidisciplinary team—comprising RNs, LNAs, providers, paramedics, Health Unit Coordinators, psychiatric clinicians, and behavioral health professionals—operates around the clock to provide compassionate, expert care to over 37,000 patients annually. We prioritize ongoing learning, providing opportunities for advanced certifications, education, and skill development in procedures like ultrasound-guided IV and arterial line management.
About The Job
As a member of the Patient Care Services team, the Health Unit Coordinator of the assigned unit functions as the receptionist. This position coordinates the administrative functions of the patient area, facilitates patient flow and prepares and maintains the patient's record with appropriate data elements. The Health Unit Coordinator works under the direction of the Clinical Nurse Manager.
What You’ll Do
The Emergency Department at Southern New Hampshire Medical Center is a 24-bed critical care unit serving the diverse Southern New Hampshire population. As an ACS Level III-N Trauma Center and Primary Stroke Center affiliated with Mass General, it offers high-acuity care, complemented by a secure 6-bed behavioral health unit for psychiatric emergencies. To handle rising patient volumes, the department uses hallway beds and a triage fast-track area staffed by Providers in Triage (PIT). Our multidisciplinary team—comprising RNs, LNAs, providers, paramedics, Health Unit Coordinators, psychiatric clinicians, and behavioral health professionals—operates around the clock to provide compassionate, expert care to over 37,000 patients annually. We prioritize ongoing learning, providing opportunities for advanced certifications, education, and skill development in procedures like ultrasound-guided IV and arterial line management.
About The Job
As a member of the Patient Care Services team, the Health Unit Coordinator of the assigned unit functions as the receptionist. This position coordinates the administrative functions of the patient area, facilitates patient flow and prepares and maintains the patient's record with appropriate data elements. The Health Unit Coordinator works under the direction of the Clinical Nurse Manager.
What You’ll Do
- Greets patients & visitors
- Facilitates patient flow
- Functions as an area receptionist, while maintaining organized work environment
- Schedules follow up appointments
- High School Graduate or GED required.
- Proven efficiency with computers
- Excellent customer service skills
- Health, dental, prescription, and vision coverage for full-time & part-time employees
- Competitive pay
- Tuition Reimbursement
- 403(b) Retirement Savings Plan
- Education & Paid training courses for continued career progression