What are the responsibilities and job description for the Foundation Medical Partners - Patient Service Representative - Merrimack Pediatrics - Full Time position at Southern New Hampshire Health?
Who We Are
Affiliated with Southern New Hampshire Medical Center, Foundation Medical Partners is the second largest multi-specialty group in New Hampshire and serves the greater Nashua community. We encourage the professional growth and development of our employees and are proud of the workplace culture we have developed.
Family Practice of Merrimack is a patient-centric practice catering to improving the health of individuals and families in the communities served. We take pride in the medical care we provide with emphasis on treating each patient with what we feel is a partnered approach working with the patient to take care of their healthcare needs together. We are a team of committed professionals catering to making excellent patient care our top priority. We function extremely well as a team, focused on respect and partnership in assisting one another through the day-to-day. Our team is highly motivated, and we seek the same when recruiting for any open positions. We enjoy coming to work as we love the work we do and the satisfaction we receive from our patient surveys. We have fun because we choose to make it a great place to work surrounding ourselves with positivity and a sense that we can accomplish great things by working together.
About The Job
Responsible for greeting patients, answering all incoming telephone calls, providing general information, check-in and check-out for all patients, communicating with internal and external customers, scheduling appointments, entering and tracking referrals, filing, and other duties as assigned.
What You’ll Do
Affiliated with Southern New Hampshire Medical Center, Foundation Medical Partners is the second largest multi-specialty group in New Hampshire and serves the greater Nashua community. We encourage the professional growth and development of our employees and are proud of the workplace culture we have developed.
Family Practice of Merrimack is a patient-centric practice catering to improving the health of individuals and families in the communities served. We take pride in the medical care we provide with emphasis on treating each patient with what we feel is a partnered approach working with the patient to take care of their healthcare needs together. We are a team of committed professionals catering to making excellent patient care our top priority. We function extremely well as a team, focused on respect and partnership in assisting one another through the day-to-day. Our team is highly motivated, and we seek the same when recruiting for any open positions. We enjoy coming to work as we love the work we do and the satisfaction we receive from our patient surveys. We have fun because we choose to make it a great place to work surrounding ourselves with positivity and a sense that we can accomplish great things by working together.
About The Job
Responsible for greeting patients, answering all incoming telephone calls, providing general information, check-in and check-out for all patients, communicating with internal and external customers, scheduling appointments, entering and tracking referrals, filing, and other duties as assigned.
What You’ll Do
- Greets patients.
- Answer telephone calls and provide general information.
- Check-in and check-out patients.
- Schedule appointments and enter and track referrals.
- Scan and index documentation.
- High School diploma or equivalent experience required.
- A minimum of one year of experience in a customer service position preferred.
- Knowledge of reception tasks, clinic policies/procedures, and paperwork.
- Flexible day shift hours, no weekends!
- Health, dental, prescription, and vision coverage for full-time & part-time employees
- Competitive pay
- Tuition Reimbursement
- 403(b) Retirement Savings Plan
- Education & Paid training courses for continued career progression