What are the responsibilities and job description for the Clinical Nurse Manager, Pediatrics & Special Care Nursery - Full Time position at Southern New Hampshire Health?
Who We Are
Southern New Hampshire Health has been a cornerstone of the region since 1893, delivering high-quality, compassionate care close to home. Anchored by Southern New Hampshire Medical Center—a 188-bed, DNV-accredited hospital in downtown Nashua with a Level III-N trauma center, Level II Special Care Nursery, and Magnet® designation for nursing excellence—we offer a full spectrum of services from primary care to advanced diagnostics and specialized treatments. Our medical staff includes over 500 providers from Foundation Medical Partners and local practices. Foundation Medical Partners, our multi-specialty group, spans 70 practices across southern New Hampshire and northern Massachusetts, providing coordinated, patient-centered care to thousands each year.
Pediatrics Unit
The RN Manager, Clinical Nurse Manager – Pediatrics and Special Care Nursery (SCN) provides 24/7 leadership and operational oversight for the Pediatrics and Special Care Nursery units. As a key member of the Patient Care Services leadership team, this role supports professional nursing practice and ensures the delivery of safe, high-quality, family-centered care aligned with organizational goals.
This is a hands-on, transformational leadership role requiring strong clinical expertise, collaborative leadership, and a commitment to quality, safety, and staff engagement.
What You’ll Do
Who You Are / Requirements
Southern New Hampshire Health has been a cornerstone of the region since 1893, delivering high-quality, compassionate care close to home. Anchored by Southern New Hampshire Medical Center—a 188-bed, DNV-accredited hospital in downtown Nashua with a Level III-N trauma center, Level II Special Care Nursery, and Magnet® designation for nursing excellence—we offer a full spectrum of services from primary care to advanced diagnostics and specialized treatments. Our medical staff includes over 500 providers from Foundation Medical Partners and local practices. Foundation Medical Partners, our multi-specialty group, spans 70 practices across southern New Hampshire and northern Massachusetts, providing coordinated, patient-centered care to thousands each year.
Pediatrics Unit
- The Pediatrics unit is an 8-bed inpatient unit serving newborns through adolescents. The patient population includes children with viral and respiratory illnesses, diabetes, and post-operative care needs. The team provides family-centered care in a supportive, developmentally appropriate environment.
- The Pediatrics department collaborates closely with pediatric specialists from Massachusetts General Hospital for Children to ensure access to advanced expertise and high-quality care. When appropriate, the unit also cares for adult patients to support hospital capacity and patient needs.
- The Special Care Nursery is a 9-bassinet, Level II nursery caring for infants 32 weeks gestation and weighing 1,500 grams or more. The SCN supports newborns requiring specialized care for conditions such as respiratory distress, temperature instability, and feeding and growth challenges.
- The unit provides Retinopathy of Prematurity (ROP) screening in collaboration with Boston Children’s Hospital and maintains a strong partnership with the Massachusetts General Hospital NICU for consultation and care coordination.
The RN Manager, Clinical Nurse Manager – Pediatrics and Special Care Nursery (SCN) provides 24/7 leadership and operational oversight for the Pediatrics and Special Care Nursery units. As a key member of the Patient Care Services leadership team, this role supports professional nursing practice and ensures the delivery of safe, high-quality, family-centered care aligned with organizational goals.
This is a hands-on, transformational leadership role requiring strong clinical expertise, collaborative leadership, and a commitment to quality, safety, and staff engagement.
What You’ll Do
- Provide continuous leadership and accountability for Pediatrics and Special Care Nursery operations
- Promote a culture of safety, quality improvement, and patient-centered care
- Support staff development through orientation, education, competency validation, and performance evaluations
- Collaborate with interdisciplinary teams to improve patient experience, clinical outcomes, and staff engagement
- Lead staffing, scheduling, and resource allocation based on patient acuity and budgetary guidelines
- Manage personnel processes including hiring, coaching, corrective action, and performance management
- Ensure compliance with regulatory, professional, and organizational standards
- Participate in quality initiatives, evidence-based practice, and annual quality improvement projects
- Conduct leadership rounds and provide service recovery as needed
- Partner with nursing and executive leadership to achieve unit, departmental, and organizational goals
Who You Are / Requirements
- Bachelor’s degree in Nursing
- Current New Hampshire RN license
- Required certifications at time of hire:
- BLS
- Neonatal Resuscitation Program (NRP)
- PALS
- Minimum of 3 years of progressive clinical leadership experience
- Strong clinical experience in Special Care Nursery / NICU / Pediatrics
- Strong communication, leadership, mentoring, and organizational skills
- Demonstrated competency in staffing, budgeting, performance management, and quality improvement
- Master’s degree in a healthcare-related field
- Specialty nursing certification
- Prior Nurse Manager experience in Pediatrics and/or Special Care Nursery
- Southern NH Medical Center is a 5-time Magnet® designated hospital
- Health, dental, prescription, and vision coverage for full-time & part-time employees
- Medical, dental, and vision coverage
- Life insurance
- Short- and long-term disability
- Flexible Spending Accounts (FSA)
- Competitive pay
- Tuition Reimbursement
- Nursing Student Loan Paydown Program
- 403(b) Retirement Savings Plan
- Education & paid training courses for continued career progression
- & so much more!