Shannon West Homeless Youth Center Residential Monitor 1st and 2nd shift

Shannon West Homeless Youth Center

Residential Monitor

Hours

Varies

Status: Full Time

Reports to: SWHYC Program Manager

Purpose

Under the direct supervision of the Program Manager, this position provides direct care services to homeless and at risk youth.

Duties, Functions And Responsibilities

• Conduct daily group life-skills coaching sessions.
• Conduct hourly room checks to ensure all residents are complying with daily schedule requirements.
• Monitor on-campus activities.
• Supervise residents performing community service on campus.
• Supervise Community Alternative Sentencing workers and/or volunteers on campus when appropriate, or as required.
• Conduct intake and assessment procedures as required.
• Provide bus passes to residents as required.
• Complete resident discharge procedures (pack up belongings and clean out dormitory rooms) as required.
• Participate in staff development activities.
• Answer phones and take messages when working inside administrative area, answer all emails and voicemails on all staff phones.
• Enforce all HELP rules and standards.
• Provide direct supervision of all residents during assigned shift. Maintain and complete the hourly log.
• Report all program violations before the end of shift.
• Provides crisis intervention as needed.
• Supervises residents' ingestion of prescribed and over the counter medications and documents medication compliance.
• Completes all required paperwork and logs, including incident reports, runaway reports and resident tracking log before the end of shift.
• Provides transportation to appointments when necessary.
• Supervises residents while completing daily chores.
• Assist residents at meal time to ensure equal distribution of food.
• Other duties as assigned by supervisor.
  
  

Knowledge, Skills And Abilities

• Knowledge of local social service agencies and programs as they pertain to homeless and at risk youth.
• Knowledge of applicable statutes, ordinances and codes.
• Experience and understanding of homeless at risk youth issues.
• Communicate effectively with persons from a variety of social, cultural and sensitivity to culturally diverse populations.
• Effective written, verbal and listening skills. Independently initiates and responds to correspondence.
• Ability to maintain order and exercise appropriate judgment in crisis situations.
• Is flexible and can adjust to shifting priorities.
• Establish and maintain cooperative working relationships with residents, fellow employees, other agencies and the general public.
• Organize work schedule and budget time.
• Understand and follow all agency policies and procedures.
• General computer knowledge and ability to use Microsoft Office software.
• Ability to work flexible hours as required by resident case load.
  
  

Qualifications, Education And/or Equivalent Experience

• High School Diploma or GED
• 2 years' experience working with homeless or at risk youth or equivalent experience.
• Must have Health Card, 2 Step TB Test, current CPR/First Aid and pre-employment physical.
• Must pass a background check and pre-employment drug test. Random drug screening is performed.
• Must have a valid Nevada driver's license and clean DMV record. Driver History Reports are required to be submitted on a quarterly basis.
  
  

Working Conditions

Work is performed in an indoor/outdoor environment with driving required at times. May be subject to sitting, lifting, bending, squatting, walking, standing, pushing and pulling, simple grasping and climbing.