What are the responsibilities and job description for the Employment/Education Coordinator position at Southern Nevada Health District?
Shannon West Homeless Youth Center (SWHYC)
Employment/Education Coordinator
Hours: Monday- Thursday 7:00am – 5:00pm
Salary: Full Time – Salaried Non-Exempt
Reports to: SWHYC Case Manager Supervisor
Purpose
Under the direct supervision of the case manager supervisor, this position provides employment and educational case management services to homeless and at-risk youth.
Duties, Functions And Responsibilities
Employment/Education Coordinator
Hours: Monday- Thursday 7:00am – 5:00pm
Salary: Full Time – Salaried Non-Exempt
Reports to: SWHYC Case Manager Supervisor
Purpose
Under the direct supervision of the case manager supervisor, this position provides employment and educational case management services to homeless and at-risk youth.
Duties, Functions And Responsibilities
- Completes an assessment on each resident in the facility to determine educational needs, career goals, interests and personality characteristics.
- Assist residents in developing employment and educational plans based on the resident's needs and the findings from the assessment.
- Effectively explain educational programs and assist residents with the enrollment process.
- Assist the residents in learning pre-employment skills, such as creating resumes, developing professional social media, developing a professional email, obtaining interview clothes, and professional voice mails on the phone.
- Monitor residents' employment and educational progress and provide follow-up services.
- Refers to Job Readiness classes and follows up on the progress of the resident.
- Holds employment skills sessions, such as mock interviews, resume writing classes and professional skills to include attendance, time management, and how to work in a professional environment.
- Organize and facilitate educational and employment activities according to client needs.
- Maintain group log/attendance following the completion of the group.
- Assist with employment new hire paperwork.
- Provides transportation to educational and employment activities and events when necessary.
- Recruit employers to create job opportunities for the residents.
- Maintain accurate documentation of educational and employment services to residents in HMIS in real time. Enters accurate resident data reflecting resident activities and their progress.
- Responsible for updating residents on their status regarding all parts of the staffing lifecycle: paperwork, interviews, next steps.
- Completes all required paperwork and logs, including incident reports, runaway reports and resident tracking log.
- Provide direct supervision of all residents during assigned shifts. Maintain and complete hourly log.
- Responsible for attending weekly supervision meetings with case manager supervisor.
- Report all program violations within 24 hours of incident.
- Provides crisis intervention as needed.
- Supervises residents' ingestion of prescribed and over the counter medications and documents medication compliance when necessary.
- Participates in multi-agency, multidisciplinary teams to report and review resident progress.
- Works closely with Intensive case managers to provide a continuum of care.
- Attends training when available.
- Performs other duties as assigned by supervisor.
- The focus of this position is working with and through others, building and maintaining relationships, and working closely and accurately within established guidelines.
- Knowledge of local social service agencies and programs as they pertain to homeless and at-risk youth.
- Knowledge of applicable statutes, ordinances and codes.
- Knowledge and understanding of Nevada's educational and workforce systems.
- Experience and understanding of homeless at-risk youth issues.
- Builds positive and collaborative relationships with residents and potential employers.
- Detailed work is a major focus of the job, and those details need to be handled quickly, correctly, and efficiently.
- Understand and follow complex instructions and procedures. Analyze situations accurately and adopt an effective course of action.
- Effective communicator, someone who can stimulate and motivate others while being aware of and responsive to their needs and concerns
- Communicate effectively with people from a variety of social, cultural and economic backgrounds and demonstrate understanding and sensitivity to culturally diverse populations.
- Effective written, verbal, and listening skills. Independently initiates and responds to correspondence.
- A persuasive, teaching style of communication is required to communicate the company's policies, programs, and systems.
- Ability to maintain order and exercise appropriate judgment in crisis situations.
- Is flexible and can adjust to shifting priorities.
- Establish and maintain cooperative working relationships with residents, fellow employees, other agencies and the public.
- Organize work schedule, and budget time.
- Understand and follow all agency policies and procedures.
- General computer knowledge and ability to use Microsoft Office software.
- Ability to work flexible hours as required by the resident caseload.
- This position is required to be on-site.
- Bachelor's degree in a related social service field and/or 3 years' experience substantially equivalent to a bachelor's degree, or combination of education and experience.
- Must pass TB test.
- Must have current CPR/First Aid certification and must always keep certification current.
- Must have a current NV driver's license and clean DMV record. Driver History Reports will be required to be submitted on a quarterly basis.