Medical Assistant

Medical Assistant

Axia Interventional Spine & Pain
Opening March 2026

Position Summary

Join a new practice at the ground level and help shape the patient experience from day one.

Axia Interventional Spine & Pain is a new interventional pain practice opening in March, and we’re assembling a motivated, ambitious, and dependable team to grow with us. As a Medical Assistant, you’ll be the welcoming, professional face our patients see first and a vital support to our clinical team.

In this role, you’ll provide hands-on clinical and administrative support, help keep daily workflows running smoothly, and ensure every patient experience is efficient, compassionate, and positive. If you’re energized by patient interaction, thrive in a fast-paced environment, and want to be part of building a practice the right way from the start, this is an exciting opportunity for you.

Who We Are

Axia Interventional Spine & Pain is dedicated to delivering thoughtful, comprehensive care for patients living with acute and chronic pain. We believe pain should be treated as the serious, ongoing condition it is—with expertise, empathy, and a team-based approach focused on restoring function and quality of life.

As a new practice, culture matters deeply to us. We’re creating an environment built on collaboration, accountability, and respect, where every team member plays an essential role. Your professionalism, reliability, and commitment to patient care will help define who we are and how we serve our community.

What You’ll Be Doing

Deliver Exceptional Patient Care

You’ll provide safe, efficient, and compassionate care by collecting assessment data, supporting patients’ physical and emotional needs, and assisting with patient education. Working under RN supervision, you’ll maintain professionalism during routine visits and unexpected situations alike, while ensuring accurate documentation and recordkeeping.

Collaborate and Communicate

You’ll work closely with nurses, providers, and other healthcare professionals to support coordinated, patient-centered care and ensure smooth clinic operations throughout the day.

Stay Organized and Tech-Savvy

You’ll use our EMR and other software systems to keep patient records accurate, organized, and up to date, helping the team stay efficient, compliant, and focused on patient care.

What You’ll Bring to the Team

• High school diploma or equivalent

• Recent, relevant experience in a medical office setting

• CPR certification (or ability to obtain within 90 days)

• Completion of a Certified/Registered Medical Assistant or Medical Secretary program is strongly preferred

You’re comfortable using EMR systems, Microsoft Office, and basic office technology. You communicate clearly, manage your time well, and remain calm under pressure. You can juggle multiple priorities, work independently when needed, and collaborate effectively as part of a team. Above all, you bring a patient-first mindset and a strong sense of accountability to your work.

Our Expectations as a Team

At Axia Interventional Spine & Pain, we share a commitment to excellence, integrity, and teamwork. That means:

• Understanding and supporting our mission

• Staying informed about the services we provide

• Working collaboratively with respect and professionalism

• Participating in meetings and team-building activities

• Following through on responsibilities with care and reliability

• Protecting patient confidentiality at all times

• Adhering to policies, procedures, and best practices

We’re all here to make a difference. If you take initiative, lead with integrity, and value continuous growth, you’ll fit right in.

Working Conditions and Requirements

• Schedule: Full-time, generally Monday–Thursday between 8:00 a.m. and 5:00 p.m. EST, with occasional extended or outside hours as needed

• Location: In-person, 1525 E Beltline Ave NE Grand Rapids, MI 49525

• Environment: Indoor clinical setting with moderate to heavy computer use; standard healthcare safety precautions apply

• Pre-Employment Requirements: Drug screen and criminal background check required; random drug testing may occur

• Physical Demands: Regular standing, walking, bending, lifting, and assisting with patient positioning or transfers; ability to lift up to 60 lbs; prolonged sitting at a computer; adequate auditory and visual acuity to perform duties safely and accurately

Perks of the Job

We offer competitive pay and a comprehensive benefits package, including medical, dental, and vision insurance; 401(k); life insurance; short- and long-term disability coverage; paid holidays; and paid time off.

Notes

This job description highlights the core responsibilities of the role. A full job description will be shared with candidates as they move through the hiring process.

Axia Interventional Spine & Pain is an equal opportunity employer.