What are the responsibilities and job description for the Program Manager position at SOUTHERN MARYLAND TRI-COUNTY COMMUNITY ACTION COMMITTEE INC?
Job Description Summary:
The Program Manager oversees the agency’s housing program, including staff supervision, rental assistance, housing counseling services, budget development, policy implementation, and grant funding efforts. Responsibilities include data collection and reporting, quality assurance, and participation in community collaborations. The Program Manager ensures compliance with HUD regulations and national standards for homeownership counseling and reports directly to the Director of Housing and Emergency Services.
Position Requirements Summary:
Education & Experience:
- Education: Bachelor’s degree preferred (fields: public administration, social work, psychology, sociology, or related).
- Preferred: Grant Management and nonprofit experience.
- Experience:
- 3–5 years in housing-related fields (counseling, affordable housing, real estate, property management, lending).
- Proven mid-management oversight and compliance experience.
Technical Skills:
- Strong program and personnel management, budgeting, and community engagement.
- Excellent written and verbal communication, public speaking, and technology proficiency (Microsoft 365 Suite and CAP60 client management system).
- Ability to work independently, solve problems effectively, and maintain confidentiality.
Professional Standards:
- Must consistently maintain confidentiality in all aspects of work.
- Demonstrates reliability, accountability, and adherence to organizational policies and ethical standards.
Communication Skills:
- Communicates professionally and effectively using tact, discretion, and diplomacy in both written and verbal formats with coworkers, supervisors, customers, and vendors.
- Exhibits strong team-building skills to establish and maintain positive working relationships.
- Demonstrates analytical ability to identify problems, gather and evaluate data, recommend solutions, and adapt to ambiguity and change when necessary.
Responsibilities and Duties:
Manage the agency’s housing counseling program in compliance with HUD regulations and National Industry Standards for homeownership counseling.
Identify and secure funding for program operations.
Ensure housing education and counseling services are delivered effectively.
Maintain communication with funding sources and participate in internal/external monitoring reviews.
Prepare monthly programmatic reports for the agency and funding sources.
Assist with grants management and budgeting:
- Research grant opportunities.
- Prepare grant narratives and budget drafts.
- Participate in strategic planning and program evaluations.
- Monitor program progress.
Perform other duties as assigned.
Licenses or Certifications:
- HUD Housing Counselor Certification (required within 180 days of employment).
- Certifications in:
- Post-Purchase Homeownership Education
- Pre-Purchase Homeownership Education
- Foreclosure Intervention/Default Counseling
- Financial Capability (within one year of employment)
- Valid Maryland Driver’s License.
Special Requirements:
- State and Federal Bureau of Investigation Criminal Background Check.
- National Sex Offender Public Registry Check.
- Physical examination and Tuberculin PPD Tine Test at time of employment and annually (or as required by physician).
- Pre-employment, random, and post-accident drug and alcohol testing.
- Must be available for evening or Saturday customer meetings as needed.
Physical Demands:
- Effort Level: Limited physical effort
- Requirements:
- Minimal physical activity
Application Instructions:
Applications Accepted By:
- Mail: SMTCCAC, Inc. – Human Resources Department P.O. Box 280 Hughesville, MD 20637
- Online: http://www.smtccac.org
Required Documents:
- Completed application and resume.
- Applications and documents submitted with missing information will not be considered.
- Do not send applications via fax.
An Equal Opportunity/Affirmative Action Employer
Salary : $70,638 - $88,298