What are the responsibilities and job description for the Family Services Coordinator position at SOUTHERN MARYLAND TRI-COUNTY COMMUNITY ACTION COMMITTEE INC?
Summary of Job Description: The Family Services Coordinator is directly responsible to the Director of Educational Services for providing leadership to the Parent Family Community Engagement Team. The Family Services Coordinator supports families and children enrolled in the Head Start program by facilitating access to social services, promoting family engagement, and ensuring compliance with Head Start Performance Standards and COMAR Regulations. This position serves as a bridge between families, staff, and community resources to enhance family well-being and child development. The Family Services Coordinator is the responsible for implementing and monitoring the ERSEA (eligibility, recruitment, selection, enrollment, and attendance) and Family and Community Partnership services as outlined in the Head Start Performance Standards. These activities will include but not limited to developing plans, recordkeeping systems, and approaches to families. This position will have a caseload.
Summary of Requirements: bachelor’s degree in social work, human development, or related field. 3-5 years’ experience in case management working with families and children. Good math skills, analytical skills, and skills using Microsoft Word, Excel, Outlook, or other software applications to retrieve data, create spreadsheets, and reports. Must always maintain confidentiality. Communication Skills: Good interpersonal skills, communicate effectively, appropriately, and professionally in written and verbal formats with coworkers, supervisors, customers, and vendors.
Responsibilities and Duties:
Implement and manage the Family Services Component of the Head Start program as required by Head Start Program Performance Standard, HSPPS. 1302 Subpart A and 1302 Subpart E
- Coordinate ERSEA (Eligibility, Recruitment, Selection, Enrollment, and Attendance). Thoroughly review HSPPS and COMAR Regulations Title 13A.16 requirements.
- Conduct family needs assessments and develop individualized Family Partnership Agreements.
- Maintain accurate records and submit required reports (e.g., PFCE Monthly Reports, PIR).
- Provide referrals and follow-up services to community resources.
- Organize and lead parent engagement activities and leadership development.
- Ensure compliance with child safety, abuse reporting, and confidentiality policies.
- Collaborate with other program components and participate in planning and evaluation.
- Caseload
Implement and manage the Family Services Component of the Head Start program.
- Coordinate with the Head Start Director to ensure that services are implemented at each center and Child Care Partnership.
- Review the Head Start New Performance Standards related to ERSEA and Parent, Family and Community Engagement.
- Review Office of Child Care COMAR Regulations as related to enrollment requirements.
- Develop goals, objectives, and strategies to ensure that these standards and regulations are implemented in HS.EHS and EHS-CCP.
Manage and monitor ERSEA.
- Lead in the development of the annual recruitment plan for Charles County, St. Mary's, and Calvert County, update monthly share with the HS Leadership Team. (Enrollment is concurrent; however, Kick-Off is every year in February.
- Train appropriate staff on the intake process.
- Review intake applications for accuracy and completeness.
- Determine eligibility and certify families.
- Monitor the data in CAP 60.
- Develop selection criteria and review with Policy Council each March for approval.
- Monitor the enrollment process to ensure 97% of funded enrollment.
- Collaborate with the Assistant Director of Educational Services in children's classroom placement.
- Monitor the attendance by center, classroom, and individual child to 85% - Provide a monthly Attendance Report that includes all children absent for more than 30 days.
- Provide monthly ERSEA and Family Engagement report to the Director of Educational Services.
Provide leadership for the family partnership process.
- Develop and train staff in the empowerment approach with families.
- Ensure that families’ needs are assessed and family partnership agreements developed within 45 days of entry.
- Review FPA plans and progress.
- Coordinate Health home visit with the Health and Nutrition Coordinator.
- Ensure all Transition Plans are completed with families for EHS, HS, and EHS-CCP.
- Coordinate services as needed with other agencies/organizations.
- Coordinate the development of a Community Resource Booklet for distribution to parents and update annually.
Provide leadership for parent involvement.
- Train staff on Parent Curriculum and train all staff involving parents in the program.
- Train staff on organizing parent committees at their center.
- Provide training and technical assistance to the Policy Council (PC), Monitor center parent committee and Policy Council funds.
- Review monthly center parent committee agenda and minutes, share with the Director of Educational Services.
Monitor the effectiveness of parent involvement throughout the program.
- Develop tracking systems for monitoring parent involvement services.
- Develop a parent survey and submit the results to Head Start Director.
- Report deficiencies and concerns to the Head Start Director.
- Participate in monthly administrative staff meeting.
Lead the development of the parent and family community engagement plan.
- Review Relationship based Competencies to Support Family Engagement.
- Review Parent, Family and Community Engagement Framework for Early Childhood Systems.
- On-site at the centers to greet families regularly.
- Lead in Parent Committee and/or Policy Council.
- Participate in the Male Involvement Meetings.
Other duties as required to include ratio if needed, grant research, and preparation.
Licenses or Certificates:
CPR and First Aid. A family credential or certification in social work, human services, or family services. Professional Development at least 15 hours of Annual training required.
Special Requirements:
State and Federal Bureau of Investigation Criminal Background Check, National Sex Offender Public Registry Check, Physical, Tuberculin PPD Tine Test at time of employment, and annually, or by physician requirement, thereafter, and Pre-Employment, Random, Post-Accident Drug and Alcohol testing.
Physical Demands:
Work requires moderate physical effort; persons who work with children are expected to participate fully in a program for active youngsters. This includes lifting of young children, getting up and down from the floor, lively outdoor activities and moving furniture.
Applications Accepted by Mail and Online | |
Mail to: SMTCCAC, Inc. - Human Resources Dept. P.O. Box 280 Hughesville, MD 20637 | Online at: www.smtccac.org |
An Equal Opportunity/Affirmative Action Employer
Salary : $58,379 - $72,974