Apartment Maintenance Service Technician

Service Technician Job Description

We are seeking a highly skilled Service Technician to join our team at Southern Management Companies, LLC. This full-time role involves ensuring the physical assets of our community meet both company standards and applicable laws.

Key Responsibilities:

• Address and document service requests in a timely manner.
• Maintain an inventory of adequate supplies and materials.
• Diagnostics and repair or replace HVAC components as needed.
• Perform preventive maintenance on fan coil and convector HVAC units.
• Complete additional preventive maintenance inspections as scheduled.
• Participate in on-call rotation as scheduled.
• Make repairs to grounds and drainage systems.
• Ensure all work and documentation comply with internal quality control standards.
• Maintain personal supply of tools as designated by SMC's Tool Checklist.
• Address emergency maintenance as needed.
• Perform other duties as assigned by manager or supervisor.
• Contribute to community and company engagement efforts.

Required Skills and Knowledge:

• Excellent customer service skills.
• Strong written and verbal communication skills.
• Ability to keep neat and accurate records.
• Capacity to understand and follow directions.
• Competence with technology.
• Knowledge of current occupational hazards.
• Safety consciousness.
• Understanding of basic mathematical and measurement principles.
• Ability to lift 80 pounds to the shoulder and carry.
• Working knowledge of boiler room components.
• Electrical skills:
• Safely complete work on 277 Volts200 Amps not connected to a main bus.
• Plumbing skills:
• Unclog drains of all types.
• Repair and replace all plumbing and trim fixtures and their components.
• Repair and replace drain, waste, and vent piping of all material.
• Repair and replace electric water heaters and gas waters heater up to 199,999 BTU.
• Repair and replace domestic water pipes up to three inches, including valves.
• Carpentry skills:
• Repair and replace wood cabinets, counter tops and vanities.
• Caulk doors, windows and floors.
• Repair and replace interior and exterior doors, and hardware.
• Install stair treads.
• Install patio door rollers, locks, Charlie bars, security pins and patio screen rollers.
• Install thresholds.
• Repair and replace floor tile, sheet vinyl and wood floors.
• Repair and replace wooden trim and vinyl cove base, chair Rail, quarter round and crown molding.
• Repair and replace underlayment and sub-floor.
• Repair and replace wood framing members.
• Ceramic/Drywall skills:
• Remove and replace grout and caulking.
• Repair and replace ceramic tiles on walls and floors.
• Repair and replace drywall.
• Install bathroom fixtures.
• Properly address moisture-damaged materials.

Experience and Education:

• Seven years of experience in a maintenance-related field.
• Completion of all basic maintenance classes and on-the-job training within one year of hire date.