What are the responsibilities and job description for the ENROLLMENT OPERATIONS MANAGER position at Southern Maine Community College?
BARGAINING UNIT: MEA Administrators Unit Level IV.
STARTING SALARY RANGE: $55,214.87 - $72,042.91
FULL TIME BENEFIT SUMMARY: 100% employer paid health, dental and life insurance for employees (spouse/domestic partner/dependent coverage also available), vision insurance, choice of Maine Public Employees Retirement System or TIAA CREF in lieu of social security, generous vacation/personal/sick time allowances, 13 paid holidays, professional development, and free tuition within the MCCS for employees, spouse and/or dependents. SMCC summary of benefits 2025.pdf
RESPONSIBILITIES: The Enrollment Operations Manager plays a key role in supporting and coordinating the daily functions of the enrollment team. This position provides administrative and operational leadership to ensure efficient processes that support prospective students from inquiry through enrollment. The Enrollment Operations Manager will directly supervise the Enrollment Coaches and provide collaborative support to Student Recruitment and Enrollment Specialists and Admissions Processing Specialists.
Minimum Qualifications
THINKING ABOUT APPLYING?
Research shows that people from historically excluded communities tend to apply to jobs only when they check every box in the posting. If you’re currently reading this and hesitating to apply for that reason, we encourage you to go for it! Let us know how your lived experience and passion set you apart.
APPLICATION PROCESS: Review of applications will begin on October 3, 2025, and will continue until the position is filled. Interested applicants should submit a cover letter, resume and a list of three professional references. Apply Here
STARTING SALARY RANGE: $55,214.87 - $72,042.91
FULL TIME BENEFIT SUMMARY: 100% employer paid health, dental and life insurance for employees (spouse/domestic partner/dependent coverage also available), vision insurance, choice of Maine Public Employees Retirement System or TIAA CREF in lieu of social security, generous vacation/personal/sick time allowances, 13 paid holidays, professional development, and free tuition within the MCCS for employees, spouse and/or dependents. SMCC summary of benefits 2025.pdf
RESPONSIBILITIES: The Enrollment Operations Manager plays a key role in supporting and coordinating the daily functions of the enrollment team. This position provides administrative and operational leadership to ensure efficient processes that support prospective students from inquiry through enrollment. The Enrollment Operations Manager will directly supervise the Enrollment Coaches and provide collaborative support to Student Recruitment and Enrollment Specialists and Admissions Processing Specialists.
Minimum Qualifications
- Bachelor’s degree required
- Minimum of 3 years’ experience in higher education admissions, enrollment management, or related student services.
- Master’s degree preferred.
- Experience working with student information systems (SIS) and customer relationship management (CRM) platforms.
- Knowledge of admissions processing, transcript evaluation, and enrollment practices.
- Strong interpersonal skills with the ability to build rapport quickly.
- Excellent organizational skills with the ability to track multiple students’ progress simultaneously.
- Problem-solving mindset and ability to navigate complex institutional processes.
- Proficiency with student information systems, CRM tools, and standard office software.
- Ability to work collaboratively across multiple departments.
THINKING ABOUT APPLYING?
Research shows that people from historically excluded communities tend to apply to jobs only when they check every box in the posting. If you’re currently reading this and hesitating to apply for that reason, we encourage you to go for it! Let us know how your lived experience and passion set you apart.
APPLICATION PROCESS: Review of applications will begin on October 3, 2025, and will continue until the position is filled. Interested applicants should submit a cover letter, resume and a list of three professional references. Apply Here
Salary : $55,215 - $72,043
