ENROLLMENT COACH

STARTING SALARY RANGE: $45,914.99 - $48,711.21

BENEFIT SUMMARY: 100% employer paid health, dental and life insurance for employees (spouse/domestic partner/dependent coverage also available), vision insurance, choice of Maine Public Employees Retirement System or TIAA CREF in lieu of social security, generous vacation/personal/sick time allowances, 13 paid holidays, professional development, and free tuition within the MCCS for employees, spouse and/or dependents.

RESPONSIBILITIES:
The Enrollment Coach serves as the primary point of contact for newly admitted students, guiding them through the final steps necessary to enroll in classes. This position focuses on ensuring students meet all post-admission requirements, assisting with problem-solving when barriers arise, and coordinating with multiple campus offices to create a seamless onboarding experience. The Enrollment Coach is student-centered, detail-oriented, and skilled at navigating institutional processes to keep students on track for timely registration and enrollment.

MINIMUM QUALIFICATIONS:

Bachelor’s Degree.  2-5 years student services, advising or customer service experience.  Excellent communication skills. 

PREFERRED QUALIFICATIONS:

Experience in higher education, particularly in enrollment management or student services;

KNOWLEDGE, SKILLS & ABILITIES REQUIRED: 

•         Strong interpersonal skills with the ability to build rapport quickly.

•          Excellent organizational skills with the ability to track multiple students’ progress simultaneously.

•         Problem-solving mindset and ability to navigate complex institutional processes.

•         Proficiency with student information systems, CRM tools, and standard office software.

•         Ability to work collaboratively across multiple departments.

Employment eligibility:  In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. Currently, SMCC is unable to sponsor or assume sponsorship of an employment visa. 

THINKING ABOUT APPLYING?

Research shows that people from historically excluded communities tend to apply to jobs only when they check every box in the posting. If you’re currently reading this and hesitating to apply for that reason, we encourage you to go for it! Let us know how your lived experience and passion set you apart.

SMCC is an Equal Opportunity employer. We celebrate diversity and are committed to creating an inclusive and non-discriminatory environment for all employees. We provide reasonable accommodations to qualified individuals with disabilities upon request. For more information, please contact 207-741-5826.

APPLICATION PROCESS: Review of applications will begin on January 19, 2026 and will continue until the position is filled. Interested applicants should submit a cover letter, resume and a list of three professional references.   Apply Here

Salary : $45,915 - $48,711