Community Wellness & Nutrition Coordinator

Employment Status: Non-Exempt, Full-Time (40 hours per week) 

Reports To: Resource Specialist Team Lead (Nutrition) and Volunteer Services Director 

Oversees: Nutrition Site and Agewell Volunteers 

Pay: $21/hr 

SMAA Overview 

The Southern Maine Agency on Aging (SMAA) empowers older adults, adults with disabilities, and their caregivers to live to their fullest potential by providing services, resources, and information. At SMAA, we believe a supportive and inclusive workplace where everyone feels valued and heard is essential to our mission. We were recognized as one of Maine’s Best Places to Work in 2024 and 2025! 

Position Summary 

The Community Wellness & Nutrition Coordinator plays a vital role in SMAA’s integrated approach to healthy aging to deliver cohesive, strategic, community-based nutrition and wellness programs. The Coordinator oversees congregate and home-delivered meal program (Meals on Wheels) activities at our South Portland area meal sites, supports evidence-based health promotion classes, recruits and manages volunteers, and builds partnerships to expand access to programs in high-need and underserved areas. This role directly supports SMAA’s strategic priorities in Social Care Coordination, Volunteer Innovation, and Community Engagement across its centers in Cumberland and York Counties. 

Essential Duties & Responsibilities:

Program Coordination & Delivery 

• Coordinate the planning and implementation of SMAA’s Agewell and Nutrition site activities, including congregate dining, home-delivered meals, and evidence-based health promotion classes. 
• Support HDM and Congregate site operations. 
• Serve as on-site contact for day-to-day operations, ensuring evidence-based program fidelity, participant satisfaction, and adherence to safety and sanitation standards. 
• Collaborate with SMAA’s Volunteer Services Director and Community Outreach Team to plan wellness classes aligned with organizational goals and agency-wide partnership efforts: at SMAA hubs and in partnership with Age-Friendly (AF) communities, communities high on the Social-Vulnerability Index (SVI), and Ethnic and Community-Based Organizations (ECBOs). 
• Manage all program supplies.  

Volunteer Recruitment, Training & Engagement 

• Collaborate with the Volunteer Services team to recruit, onboard, and train volunteers for meal and wellness programs. 
• Foster volunteer socialization and connection.   
• Coordinate wellness volunteer trainings and certifications in EBPs; track and ensure volunteers maintain their EBP certifications and ongoing EBP training requirements.   
• Lead and organize regular volunteer team meetings, recognition events, and milestone celebrations.   
• Provide ongoing mentorship and support to volunteers. 

Client Support & Resource Connection 

• Conduct client assessments to identify nutrition, wellness, or social needs, referring to appropriate SMAA programs as necessary. 
• Support volunteers with accessing additional supports for clients who experience needs outside of the meals and Agewell programs; work with staff of SMAA and other appropriate providers to connect clients to appropriate benefit programs and services that they need and for which they qualify.   
• Maintain a welcoming, inclusive environment that supports client dignity and engagement. 
• Respond to nutrition client and wellness class participant inquiries via phone, email, or in-person visits promptly and courteously. 

Community Partnerships & Outreach 

• Collaborate with SMAA’s Director of Community Outreach to develop and sustain partnerships with local organizations to enhance outreach and expand service delivery, particularly in high-Social Vulnerability Index (SVI) communities, with AF communities, and with ECBOs. 
• Collaborate with SMAA’s Outreach and Advancement teams on marketing, storytelling, and media opportunities. 
• Represent SMAA at community events, classes, and outreach fairs to promote programs and recruit volunteers and participants. 

Data Management, Evaluation & Reporting 

• Manage participant and volunteer records across multiple systems including WellSky, Trumba, and Better Impact. 
• For wellness classes, share final registration lists with class leaders; provide volunteer class leaders with updates on individuals and numbers registered as needed prior to class start date.    
• Administer and analyze post-program surveys and volunteer evaluations; analyze and share results to inform continuous improvement. 
• Prepare periodic reports and maintain accurate documentation in compliance with SMAA and program standards. 

Training & Professional Development 

• Complete training for Master Trainer’s certification for A Matter of Balance within one year; begin work toward certification as a Tai Chi instructor within one year.  Become certified in any other EBP the agency may decide to offer.    
• Serve as the agency's resident expert in EBP program fidelity. 
• Participate in SMAA professional development and interdisciplinary team meetings. 

Other Responsibilities 

• Maintain confidentiality of all matters whether it be of client-related issues or Agency business.  
• Ensure that work area and work practices focus on safety and reporting all work-related incidents via an incident report immediately and any possible work-related safety concerns to the Supervisor or designee. 
• Perform other duties as assigned. 

Qualifications:

Education & Experience: 

• Associate’s degree or higher in social work, public health, nutrition, or related field, or equivalent experience. 
• At least two years of experience in community or nutrition program coordination, preferably with older adults. 
• Experience recruiting and managing volunteers. 
• Experience facilitating or supporting community health or wellness programs preferred. 

Skills & Competencies: 

• Exceptional organizational, interpersonal, and communication skills. 
• Strong ability to multitask, prioritize, and work independently. 
• Comfort with data systems (e.g., WellSky, Trumba, Better Impact, Excel). 
• Demonstrated cultural competence and commitment to inclusion and equity. 
• Ability to lift and carry up to 50 pounds (meals and program materials). 
• Valid driver’s license, reliable transportation, and acceptable driving record required. 

Performance Indicators (KPIs) 

• Program Delivery: ≥ 90% participant satisfaction; consistent on-time delivery of meals/classes. 
• Data Accuracy: 100% of registrations and assessments entered within the week of completion. 
• 3 in-person opportunities for volunteers to connect with each other outside of classes/meal sites 
• Enhance community partnerships via wellness classes 
• Support Age Friendly communities: Goal: 3 classes with AFs/year  
• Support SVI communities - Goal: 3 classes in SVI communities/year  
• Engage ECBO partnerships – Goal: 1 class at a new ECBO/year 
• Professional Development: Completion of required EBP certifications within 12 months. 

Work Environment & Benefits:

This position involves a hybrid schedule, with work performed at SMAA centers, partner sites, and remotely as appropriate. As a full-time employee, the Coordinator is eligible for SMAA’s comprehensive benefits package, including: 

• Paid vacation and sick leave 
• 13 paid holidays 
• Health, dental, and vision insurance 
• Life and disability insurance 
• 403(b) retirement plan with employer contribution 
• Flexible and supportive work culture 

To Apply 

Please submit your résumé and a cover letter describing your interest and alignment with SMAA’s mission. Applications will be reviewed on a rolling basis until the position is filled. 

Salary : $21