What are the responsibilities and job description for the Admissions and Records Officer (CS25-211) position at Southern Illinois University Edwardsville?
Description
About the Role:
Do you love working with data and helping students achieve their academic goals? As an Admissions and Records Officer, you’ll be the behind-the-scenes hero who ensures the accuracy, security, and confidentiality of student academic records. From processing grades to assisting with military tuition benefits and study abroad programs, this role plays a critical part in students' academic journeys. If you’re detail-oriented, love problem-solving, and thrive in a fast-paced environment, this is the job for you!
What You’ll Be Doing
Minimum Acceptable Qualifications
Working knowledge of Microsoft Office software, Banner information software (student module), Sharepoint, Perceptive Content document imaging software, Argos, E-Print and VA Enrollment Manager. Detailed knowledge of University Academic policies and procedures, admission policy regarding reentry students, and Registrar's Office policies and procedures. Must have good mathematical and interpersonal communication skills and the ability to analyze situations as they relate to various academic policies and procedures. Must have good data entry skills.
Who You Are
Civil Service Information: Civil Service Application - FAQs
Application Instructions: How to Apply - Step by Step
Illinois Residency Requirement: Pursuant to the State Universities Civil Service System, out-of-state candidates must establish Illinois residency within 180 calendar days of the start date for this position. Illinois residency requires proof of a valid Illinois Driver’s License or state of Illinois ID Card. Failure to produce the required documentation within 180 calendar days will result in immediate termination of employment.
Classification: State Universities Civil Service System Classification Number: 2756 – SUCSS Classification Title. For more information on Civil Service classifications, please visit the State Universities Civil Service System website at: https://www.sucss.illinois.gov/pages/classspec/default.aspx .
Veterans: Veterans who qualify for preference must provide proof of eligibility within ten (10) working days of submitting an application. The required proof of eligibility includes, at a minimum, a copy of the veteran's DD214/DD215 form (Department of Defense), NGB22 form (National Guard), or Discharge Orders or DD256 Discharge Certificate (Reserves). For help in determining the appropriate proof of eligibility to submit, please refer to the Guide for Veteran Document Verification.
Pre-Employment Screening: External candidates receiving a job offer must undergo pre-employment screening, including a criminal background check. For safety sensitive positions, a drug screen will also be required.
Work Authorization Information: This position does not offer work authorization sponsorship. International students at SIUE on F-1 or J-1 visas are not eligible for full-time or part-time civil service positions with permanent status. F-1 and J-1 visa holders must be enrolled full-time and can only apply for temporary part-time roles working 20 hours or less per week during spring and fall semesters, such as student worker positions, assistantships, and civil service extra help roles. SIUE is a state university, and it's important to highlight that benefits from state-sponsored plans may not be accessible to individuals on F1 or J1 visas.
Accommodation: If you are unable to utilize our online application system and need to request an accommodation, please reach out to us at 618-650-2190 or via email at: careerinfo@siue.edu
EEO Statement
Southern Illinois University Edwardsville is an equal opportunity employer and thus prohibits discrimination against employees, applicants for employment and students on the basis of age, color, disability, marital status, national origin, race, religion, sex, sexual orientation, or veteran’s status.
We value your interest and look forward to reviewing your application. For questions or more information, please email careerinfo@siue.edu .
About the Role:
Do you love working with data and helping students achieve their academic goals? As an Admissions and Records Officer, you’ll be the behind-the-scenes hero who ensures the accuracy, security, and confidentiality of student academic records. From processing grades to assisting with military tuition benefits and study abroad programs, this role plays a critical part in students' academic journeys. If you’re detail-oriented, love problem-solving, and thrive in a fast-paced environment, this is the job for you!
What You’ll Be Doing
- Maintain student academic records including grades, GPAs, academic standing, repeated courses, and proficiency credits – accuracy is key!
- Process end-of-term grades and grade reports, ensuring everything is documented correctly.
- Handle grade changes, and keep track of incomplete grades and extensions – keeping things running smoothly.
- Manage reentry admission applications, assess eligibility for readmission, and update academic statistics.
- Process academic forgiveness requests and assist with study abroad documentation.
- Help with military tuition reimbursement by assisting in reporting grades for eligible students.
- Support in preparing enrollment and degree certifications and letters that report academic statistics and GPA.
- Assist with submitting enrollment information and degree verification to the National Student Clearinghouse.
- Help with enrollment certification for V.A. students receiving educational benefits.
- Be a vital part of the student experience, supporting their academic journey every step of the way!
- Work in a dynamic, fast-paced environment where no two days are the same.
- Gain hands-on experience with academic records, certification processes, and student services.
- Be part of a team that values accuracy, efficiency, and collaboration.
- Make a positive impact on students, faculty, and staff by keeping things running smoothly behind the scenes!
Minimum Acceptable Qualifications
- High school diploma or equivalent.
- Any one or combination totaling three (3) years (36 months) from the categories below:
- course work in any discipline as measured by the following conversion table or its proportional equivalent:
- 30 semester hours equals one (1) year (12 months)
- 60 semester hours or an Associate’s Degree equals eighteen months (18 months)
- 90 semester hours equals two (2) years (24 months)
- 120 semester hours or a Bachelor’s degree equals three (3) years (36 months)
- work experience in administrative support, admissions and enrollment, customer service, public relations, records management, or closely related experience.
Working knowledge of Microsoft Office software, Banner information software (student module), Sharepoint, Perceptive Content document imaging software, Argos, E-Print and VA Enrollment Manager. Detailed knowledge of University Academic policies and procedures, admission policy regarding reentry students, and Registrar's Office policies and procedures. Must have good mathematical and interpersonal communication skills and the ability to analyze situations as they relate to various academic policies and procedures. Must have good data entry skills.
Who You Are
- Detail-oriented and organized, with a love for data accuracy and record-keeping.
- A problem-solver who can handle multiple tasks efficiently.
- Knowledgeable about student records systems (or eager to learn the ropes quickly!).
- Passionate about supporting students in their academic journey.
- Comfortable handling confidential information with care and professionalism.
- A great communicator, able to assist students and staff with academic-related inquiries.
Civil Service Information: Civil Service Application - FAQs
Application Instructions: How to Apply - Step by Step
Illinois Residency Requirement: Pursuant to the State Universities Civil Service System, out-of-state candidates must establish Illinois residency within 180 calendar days of the start date for this position. Illinois residency requires proof of a valid Illinois Driver’s License or state of Illinois ID Card. Failure to produce the required documentation within 180 calendar days will result in immediate termination of employment.
Classification: State Universities Civil Service System Classification Number: 2756 – SUCSS Classification Title. For more information on Civil Service classifications, please visit the State Universities Civil Service System website at: https://www.sucss.illinois.gov/pages/classspec/default.aspx .
Veterans: Veterans who qualify for preference must provide proof of eligibility within ten (10) working days of submitting an application. The required proof of eligibility includes, at a minimum, a copy of the veteran's DD214/DD215 form (Department of Defense), NGB22 form (National Guard), or Discharge Orders or DD256 Discharge Certificate (Reserves). For help in determining the appropriate proof of eligibility to submit, please refer to the Guide for Veteran Document Verification.
Pre-Employment Screening: External candidates receiving a job offer must undergo pre-employment screening, including a criminal background check. For safety sensitive positions, a drug screen will also be required.
Work Authorization Information: This position does not offer work authorization sponsorship. International students at SIUE on F-1 or J-1 visas are not eligible for full-time or part-time civil service positions with permanent status. F-1 and J-1 visa holders must be enrolled full-time and can only apply for temporary part-time roles working 20 hours or less per week during spring and fall semesters, such as student worker positions, assistantships, and civil service extra help roles. SIUE is a state university, and it's important to highlight that benefits from state-sponsored plans may not be accessible to individuals on F1 or J1 visas.
Accommodation: If you are unable to utilize our online application system and need to request an accommodation, please reach out to us at 618-650-2190 or via email at: careerinfo@siue.edu
EEO Statement
Southern Illinois University Edwardsville is an equal opportunity employer and thus prohibits discrimination against employees, applicants for employment and students on the basis of age, color, disability, marital status, national origin, race, religion, sex, sexual orientation, or veteran’s status.
We value your interest and look forward to reviewing your application. For questions or more information, please email careerinfo@siue.edu .
