What are the responsibilities and job description for the Warehouse Manager - Nashville position at Southern Hobby Distribution, LLC?
Brief Description
As part of our interview process and our commitment to building high-performing teams, we’ve partnered with The Culture Index Program to better understand work styles and team dynamics. To support this process, we kindly ask you to complete a brief survey as part of the application process when submitting your profile. It should take no more than 7 minutes, and there are no right or wrong answers. We appreciate your participation and look forward to learning more about how you might fit within our team!
Culture Index Survey: https://go.cultureindex.com/p/1PnECe6awLLkz8dD6v
Collectivus Holdings is a dynamic business group encompassing many of the most prestigious brands in the Collecting, Trading Card Game, and Hobby industries. With a century’s worth of collective experience in driving product and service innovation, high-end quality standards, and elevated customer experience, Collectivus brands are among the most recognized and loved throughout the world by the communities they serve.
Website: https://www.collectivusholdings.com
Locations: Aarhus – Dallas – Delhi – Lisbon – Nashville – Seattle – Worldwide
Job Title: Warehouse Manager
Job Location: Nashville, TN (On-Site)
The Warehouse Manager is responsible for the day-to-day execution of warehouse operations across Direct-to-Consumer (D2C), Business-to-Business (B2B), and Southern Hobby Distribution (SHD). This role ensures consistent, high-quality execution across all outbound channels by leading supervisors, managing daily throughput, and driving operational discipline.
This is a hands-on, execution-focused leadership role accountable for delivering on service levels, productivity, and operational efficiency in a high-volume distribution environment.
Key Responsibilities
Daily Operations Execution
As part of our interview process and our commitment to building high-performing teams, we’ve partnered with The Culture Index Program to better understand work styles and team dynamics. To support this process, we kindly ask you to complete a brief survey as part of the application process when submitting your profile. It should take no more than 7 minutes, and there are no right or wrong answers. We appreciate your participation and look forward to learning more about how you might fit within our team!
Culture Index Survey: https://go.cultureindex.com/p/1PnECe6awLLkz8dD6v
Collectivus Holdings is a dynamic business group encompassing many of the most prestigious brands in the Collecting, Trading Card Game, and Hobby industries. With a century’s worth of collective experience in driving product and service innovation, high-end quality standards, and elevated customer experience, Collectivus brands are among the most recognized and loved throughout the world by the communities they serve.
Website: https://www.collectivusholdings.com
Locations: Aarhus – Dallas – Delhi – Lisbon – Nashville – Seattle – Worldwide
Job Title: Warehouse Manager
Job Location: Nashville, TN (On-Site)
The Warehouse Manager is responsible for the day-to-day execution of warehouse operations across Direct-to-Consumer (D2C), Business-to-Business (B2B), and Southern Hobby Distribution (SHD). This role ensures consistent, high-quality execution across all outbound channels by leading supervisors, managing daily throughput, and driving operational discipline.
This is a hands-on, execution-focused leadership role accountable for delivering on service levels, productivity, and operational efficiency in a high-volume distribution environment.
Key Responsibilities
Daily Operations Execution
- Lead day-to-day warehouse operations across D2C, B2B, and SHD distribution
- Leads daily operational cadence, including shift kickoff, priority alignment, and performance review.
- Ensure orders are picked, packed, and shipped accurately and on time
- Manage daily priorities based on volume, backlog, and service level requirements
- Accountable for inventory accuracy, inbound flow, and alignment between receiving and fulfillment.
- Monitor workflow across receiving, picking, packing, and shipping
- Directly manage 3 Warehouse Supervisors, each responsible for core functional areas
- Drive accountability for performance, attendance, and adherence to SOPs
- Coach and develop supervisors to effectively lead frontline teams
- Support labor planning, staffing, and scheduling to meet demand
- Own daily KPIs: order accuracy, on-time shipping, productivity, and backlog
- Identify bottlenecks and take immediate corrective action to maintain flow
- Drive continuous improvement through practical, process-level enhancements
- Provide regular operational updates and insights to the GM
- Partner with Customer Service, Supply Chain, and Operations teams to resolve issues quickly
- Ensure alignment between inbound inventory and outbound fulfillment priorities
- Support execution of system/process improvements (WMS, ERP, automation initiatives)
- Enforce safety protocols and maintain a compliant warehouse environment
- Ensure operational standards are consistently followed across all teams
- 5 years of warehouse or distribution experience, including frontline leadership
- Experience managing supervisors or team leads in a high-volume fulfillment environment
- Strong understanding of D2C and B2B operations
- Experience with WMS and inventory control systems
- Proven ability to execute under pressure and manage competing priorities