CASE MGR/CARE COORD 02 SCHOOL BASED/MCDOWELL

Case Manager/Care Coordinator Level Two (2) – School Based- McDowell County

Southern Highlands Community Mental Health Center is seeking a compassionate and motivated Case Manager/Care Coordinator Level Two (2) to provide school-based behavioral health support to children, adolescents, and their families.

The School-Based Case Manager/Care Coordinator works collaboratively with students, families, school personnel, behavioral health providers, and community agencies to identify needs, coordinate services, and reduce barriers to care. This position plays an important role in helping students and families connect with behavioral health treatment and other resources needed to support success at home, at school, and in the community.

What You’ll Do

• Provide school-based case management and care coordination services to children, adolescents, and their families.
• Build positive, supportive relationships with students and families.
• Assist with assessments and person- or family-centered treatment planning in collaboration with licensed clinical staff.
• Identify behavioral, social, emotional, medical, educational, and other needs that may impact a student's well-being.
• Connect students and families with behavioral health services, medical providers, social services, and community resources.
• Coordinate care with therapists, school personnel, healthcare providers, families, and community agencies.
• Provide advocacy and support for students and families navigating behavioral health and community service systems.
• Assist families with overcoming barriers that may prevent them from accessing needed treatment or resources.
• Conduct outreach and follow-up to promote engagement and continuity of care.
• Complete appropriate screenings, intakes, assessments, referrals, and documentation.
• Monitor progress and communicate with the treatment team to ensure services continue to meet the student's and family's needs.
• Participate in school and community activities that promote awareness of behavioral health services and available resources.
• Please note: This job posting is not intended to be an all-inclusive list of duties and responsibilities. Additional duties may be assigned based on the needs of the program and organization.

What We’re Looking For

Successful candidates should have strong communication, organization, relationship-building, and care coordination skills. This position is a great fit for someone who enjoys working with children and families, collaborating with schools and community partners, and helping people navigate services and resources.

Education & Qualifications

Candidates must meet one of the following qualification pathways:

• Psychologist with a master's or doctoral degree from an accredited program;
• Licensed Social Worker;
• Licensed Registered Nurse; or
• Bachelor's or master's degree from an accredited college or university in a qualifying human services field.

A satisfactory driving record and the ability to travel as required are also necessary for this position.

Why This Role Matters

School is a major part of a child's life, which makes it an important place to identify needs and connect families with help. In this position, you'll have the opportunity to help students and families access behavioral health services and community resources while working alongside the people who support them every day.

If you are passionate about helping children and families and want to make a difference in your community, we encourage you to apply!

Southern Highlands Community Mental Health Center is an Equal Opportunity Employer.