What are the responsibilities and job description for the Inside Sales Representative position at Southern Glazer’s Beverage Company?
Inside Sales Representative
Company Overview:
Southern Glazer’s Beverage Company of Massachusetts and Rhode Island is part of Southern Glazer’s Wine & Spirits, the world’s pre-eminent distributor of beverage alcohol, proudly a multi-generational, family-owned company with operations in 47 states plus the District of Columbia, the Caribbean, and Canada. We offer an array of careers focused on delivering a captivating and rewarding experience. We challenge our colleagues every step of the way and provide them with tools to grow, succeed and accomplish their personal and professional goals. Together, we can deliver the highest quality service to each of our customers and put you on the career path you’ve been looking for.
Position Summary:
The Inside Sales Representative is responsible for contacting existing customers in a predetermined universe to inform them about a product or service, answering questions about products or the company and asking questions to understand customer requirements and close sales.
Primary Responsibilities:
- Contact existing customers to inform them about a product or service
- Fully understand the Southern Glazer’s Beverage Company portfolio
- Ask questions to understand customer needs and close sales
- Build long term trust and relationships
- Enter and update customer information in company databases
- Take and process orders in an efficient and accurate manner
- Create and update activity reports with record of all calls and sales
- Identify customers’ needs, clarify information, research concern and provide solutions
- Contribute towards selling company initiatives
- Assist with ad-hoc company needs, as requested
Position Requirements:
High school diploma or GED
2-5 years’ previous hospitality experience with direct knowledge of wine, spirits and beer required
The ideal candidate will possess patience, persistence and persuasiveness and excellent typing skills. Intermediate/Advanced-level proficiency with Microsoft Word, Excel. Must be detail-oriented, analytical and deadline-driven with the ability to work under pressure. Strong communication skills (oral, written) including the ability to summarize key findings and interact with individuals at all levels.
What We Offer:
Southern Glazer’s Beverage Company provides benefits, support programs, resources and expertise to help employees live healthier and safer lives—at work and on the road.
- Eligibility for the following benefits depends on employment status.
- Competitive compensation package
- Harvard Pilgrim Medical insurance
- Guardian Dental insurance
- VSP vision insurance
- Hyatt Legal Plans
- Generous Paid Time Off
- Paid Holidays
- Company paid Long Term Disability
- Company paid Life Insurance
- Confidential Employee Assistance Program
- Supplemental Insurance options
- Medicare Specialist for retirement planning
- 100% paid tuition for WSET and Cicerone certification programs
EEO Employer Statement:
Southern Glazer's Beverage Company, an Affirmative Action/EEO employer, prohibits discrimination and harassment of any type and provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Southern Glazer’s Beverage Company provides competitive compensation
