Mortgage Operations Specialist (Greenville)

At Southern First, we believe banking is about people, and we’re making a difference one client and one banker at a time. Rooted in service and family, our core values make up the foundation of our company and the way we do business. Those values include caring, serving, and loving others. Every day, our team proudly carries out our mission of impacting lives in the communities we serve.

Headquartered in beautiful Greenville, SC, Southern First is locally owned and growing Southeastern markets in three states. Our relationship-first approach to banking is backed by our commitment to investing in easy-to-use technology, giving our clients all of the tools they need to easily manage their finances whenever, wherever.

If you are passionate about impacting lives in our community and building long-lasting client relationships, we’d love for you to join our team. We care. We serve. We love. 

POSITION SUMMARY

Responsible for accurately documenting borrower’s loan file, creating and distributing documents and letters, and managing disclosure desk.  Ability to effectively communicate while displaying the professional demeanor which is identified with Southern First Bank. 

ESSENTIAL RESPONSIBILITIES

• Ensure Loan Documents are completed and filed within the applicable deadlines.
• Maintain a good understanding of the different loan products, work with automated underwriting systems and be able to work with the lenders, investors, and underwriters.
• Maintain up to date product and market changes and understand the impact the changes have on loan submissions.
• Work with the Processors, Closers, and Underwriters during the loan process
• Responsible for scanning closed mortgage loans
• Complete other duties as assigned.

ESSENTIAL SKILLS, EDUCATION AND EXPERIENCE

• High school diploma.
• College experience in a business field of 2 to 4 years is preferable.
• Accurate typing, spelling and grammar skills.
• Good written and oral communication skills.
• Good organizational skills.
• Interpersonal skills to represent the Bank in a positive way in dealing with clients and other team members
• Ability to adjust to change and a willingness to be a team player
• Maintain regular consistent and professional attendance, punctuality, and personal appearance
• Ability to think and act quickly and to follow procedures
• Must have own transportation
• Must be able to do simple math calculations.
• Strong working knowledge of industry guidelines.
• Proficient knowledge of computers and be able to adapt to different lenders websites for information, updates, and loan submissions.
• Be able to work within the time frames of rate locks and at times less than 30 day closing requirement on sales contracts.
• Knowledgeable of applicable computer software systems to include work processing, databases, and spreadsheets.
• Thoroughly knowledgeable of mortgage products and services offered.

 WORK CONDITIONS 

• Must be able to sit for long periods of time as position involves majority of time spent at desk and computer
• Must be able to work from their auto as well as office and home.
• Little to no travel required.

This description is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent an expressed or implied contract of employment nor does it alter your at-will employment, and the Company reserves the right to change this job description and/or assign tasks for the employee to perform, as the Company may deem appropriate.