What are the responsibilities and job description for the Inside Sales Representative position at Southern Copper & Supply Co., Inc?
Build Your Territory. Build Your Reputation. Build Your Career.
We're looking for an Inside Sales Representative who wants more than a job—they want ownership. At Southern Copper & Supply, you'll have the opportunity to develop your own customer base, earn the trust of manufacturers across the industry, and create a career that's limited only by your own drive. We aren't looking for someone to simply take orders; we're looking for someone who wants to open doors, solve customer challenges, and build something they're proud of. If that sounds like you, we'd love to meet you
Company Description Southern Copper & Supply Co., Inc. is a metal service center focused on delivering raw metals and machining services that are quick, affordable, and straightforward for customers. The company is guided by a core belief of “Quality before Quantity,” prioritizing excellence in products and services. Southern Copper continuously enhances its processes and Quality Management System to better support both customers and team members. This commitment to quality and efficiency creates a work environment that values reliability, customer focus, and steady improvement.
Role Description The Inside Sales Representative is a full-time, on-site role based in Birmingham, AL. This position is responsible for handling incoming inquiries, generating quotes, and processing orders for raw metals and machining services. Daily tasks include managing customer accounts, answering product and pricing questions, following up on leads, and coordinating with operations to ensure timely and accurate deliveries. The role involves maintaining detailed records in the sales system, monitoring customer satisfaction, and identifying opportunities to expand business with existing and new customers. The Inside Sales Representative will collaborate closely with team members to meet sales goals and uphold the company’s quality standards.
Qualifications
- Strong Inside Sales skills, including handling inbound inquiries and managing the sales cycle
- Customer Service and Customer Satisfaction skills to build relationships and resolve issues effectively
- Lead Generation and Account Management abilities to grow and maintain a book of business
- Solid communication and interpersonal skills, with attention to detail and follow-through
- Comfort working in an on-site, fast-paced industrial or distribution environment
- Basic proficiency with CRM or sales software and standard office applications
- Ability to learn product specifications related to metals and machining services
- High school diploma or equivalent; additional education or experience in sales or industrial distribution is beneficial