Front Desk Coordinator

About Southern Coastal Aesthetics

Southern Coastal Aesthetics (an Inspire Aesthetics Group Partner) is the Gulf Coast's premier destination for facial aesthetics, hair restoration, and advanced laser surgery.

Carrie L. Morris, MD, FACS is triple board-certified in oculofacial plastic surgery, cosmetic laser surgery, and ophthalmology, and is the area's only board-certified cosmetic laser surgeon. With over 18 years of experience, her career is defined by innovation, artistic vision with a feminine eye, and a personalized approach that honors each patient's natural features and goals.

Summary/Objective

The Front Desk Coordinator is responsible for the quality of care that is provided to our patients. They act as the liaison between the patient and the surgeon. In this position, creating a comfortable customer experience is key.

Essential Duties/ Responsibilities

Responsibilities include but are not limited to:

• Greets patients and oversees entry of patient data in EHR System
• Captures contact information for prospective patients and generates leads
• Answers phones and effectively communicates with patients on their inquiries
• Alerts proper staff of patient's arrival
• Schedules appointments
• Processes payments for services
• Exemplifies the desired culture and philosophies of the organization working effectively as a team member with other members of management and the clinic staff

Qualifications

• At least 1 -2 years of medical office experience preferred
• Excellent written and verbal communication
• Fosters an environment of collaboration and respect with colleagues, nurses, and other healthcare team members
• Experience with Microsoft Office (Word, Excel, Outlook)

Benefits

• 401(k) plus company match
• Health insurance
• Vision insurance
• Dental insurance
• Paid time off
• Paid Holidays
• Short and long term disability coverage
• Life insurance
• Supplemental insurance

Work Schedule: Monday - Friday 8 am - 5 pm, no nights no weekends