What are the responsibilities and job description for the Customer Service Assistant position at Southern Co-op?
Customer Service Assistant – Be the Friendly Face of Your Community
Looking for a part-time role that's full of variety and purpose? Join our retail team where no two days are the same, and every shift is a chance to make someone's day.
Our stores are more than just places to shop - they're community hubs where neighbours catch up, friendships are made, and support is always close at hand. As a Customer Service Assistant, you won't just help things run smoothly - you'll be playing a vital role in people's daily lives, especially for those who need us most.
We would love you to have…
- A genuine enthusiasm for great customer service
- A hands-on, can-do attitude
- A team player who's always ready to help
A willingness to get stuck into tasks like:
Helping customers with queries
- Keeping shelves stocked and looking great
- Serving on the checkout
- Keeping the store clean, safe and welcoming
But this role is more than what happens in-store. We're all about community - so we're looking for someone who's ready to get involved and make a difference.
Why Southern Co-op?
Southern Co-op offers a lot more than just a job. As we are completely owned by our members, we put people first — and it's no different for our colleagues. You'll be part of a great team and also get the chance to grow your career – whether this is an internal course or an apprenticeship, we're here to support your choices.
You'll have instant access to a huge selection of benefits, including 20% colleague discount, healthcare plans, employee assistance programme, generous shopping discounts, NEST pension, cycle-to-work scheme, colleague referral scheme and much more.
We want to put U in Southern Co-op — start your new career now.