Assistant General Manager (AGM)

WE’RE HERE! Southern Classic has finally made its way down to Lafayette and we couldn’t be more excited to show our community why we are the best!

Southern Classic Chicken has been delighting palates from our irresistible, home-style comfort food since 1989. Now in our 35th year, we stand out…not just as another chicken joint! Rather, we’re a cherished tradition rooted in family values, the absolute best fried chicken, and an unwavering dedication to our people and the communities we serve.

In our brand-new restaurant environment, we’re looking for Assistant General Managers that are hungry! No…not just for THE BEST fried chicken! Hungry to lead people, learn, win, and grow. We are looking for leaders who take pride in their work and know that success is best achieved through role-modeling behaviors, coaching, and recognizing their teams. As an Assistant General Manager, you will not only oversee and contribute to the success and growth of Southern Classic, but you will also have limitless opportunities for advancement and growth in your own career!

At our restaurants, our mission is simple: To Bring You Back. Whether it's guests coming back for the food or team members coming back for the culture, we create experiences that keep people coming back for more.

Duties/Responsibilities

• Oversee daily restaurant operations, ensuring high standards of food quality and service.
• Build positive, professional relationships with members of the Lafayette community.
• Assist with all staffing needs to ensure staffing levels are maintained; reviewing applications, hiring the right staff and ensuring we are giving the tools and support to each team member.
• Delegating shift leaders to certain tasks and ensuring we are all leading and coaching in a way that follows Southern Classic Standards.
• Managing and running shifts to achieve time, accuracy, and customer service goals that we have set at Southern Classic. (Goal incentives included)
• Able to complete any tasks asked or required, including truck orders, inventory counts, chicken waste counts, cash drawer handling, deposits…etc.
• Assuring that all cleaning duties are done by team members and maintained each shift to keep our restaurant spotless.
• Being able to handle difficult situations with customers or team members in a professional and respectable way and finding the best solution to solve any issue that might arise.
• Strong organizational skills with the ability to manage multiple tasks efficiently in a fast-paced environment.
• Good understanding of controlling food and labor costs on a day-to-day basis and being able to make adjustments as needed.
• Knowledgeable of Food Safety procedures ensuring safe practices with food handling.
• Being able to create a fun work environment for all team members while ensuring each team member has a sense of belonging and is a part of our Southern Classic family.

Classic Habits

• Be On Time
• Be Present
• Be Ready to Work
• Be Coachable
• Be Accountable

Core Values

• Courage – We seek feedback and listen with the intent to get better.
• Heart – We choose to Own It and be involved.
• Integrity – We do the right things the right way.
• Grit – We do the things we say we’ll do and get it done.
• Family – We always come back to what is important.

Help run great shifts, support your team, and lead by example. This is a launchpad for your leadership journey.

Qualifications:

• Minimum of 3 years of managerial experience in a high-volume restaurant.
• Proven track record in sales growth, financial management, and staff development.
• Exceptional leadership skills and ability to follow and conduct all training programs.
• Strong communication and interpersonal skills with the ability to lead and motivate our team everyday.
• Flexible work schedule, including weekends and holidays.
• Passionate about the restaurant industry and committed to fast and friendly service.

Perks & Benefits:

• Competitive Pay Performance Incentives
• Growth & Leadership Development
• Supportive Team Culture
• Real Opportunities for Advancement
• A Purpose-Driven Workplace

Job Types: Full-time, Part-time

Pay: $18.00 - $19.50 per hour

Shift:

• Day shift
• Evening shift
• Morning shift
• Night shift

Work Location: In person

Salary : $18 - $20