What are the responsibilities and job description for the Enrollment Advisor position at Southern California Institute of Technology?
Position Summary
As an Enrollment Advisor, you will be a key member of the admissions team, guiding prospective students through the admissions lifecycle — from initial inquiry to orientation. You will serve as a trusted advisor and first point of contact, helping individuals understand our programs, asking insightful questions to determine fit, and supporting them each step of the way toward enrollment. Your work directly influences the success of our students and the growth of our institution.
Responsibilities
This role offers the opportunity to make a real difference in people’s lives while growing your career in college admissions. You’ll work with a collaborative team in a mission-driven environment that values integrity, accountability, professionalism and teamwork.
Work Schedule
As an Enrollment Advisor, you will be a key member of the admissions team, guiding prospective students through the admissions lifecycle — from initial inquiry to orientation. You will serve as a trusted advisor and first point of contact, helping individuals understand our programs, asking insightful questions to determine fit, and supporting them each step of the way toward enrollment. Your work directly influences the success of our students and the growth of our institution.
Responsibilities
- Respond to inquiries from phone, email, web, and in-person contacts in a timely and engaging manner
- Build rapport with prospective students by clearly communicating program information and answering questions
- Schedule and manage applicant meetings and appointments in the student information system and other CRM systems
- Conduct consultative interviews to understand applicant goals and align them with appropriate programs
- Provide accurate guidance so applicants can make well-informed enrollment decisions
- Share promotional materials and outcome information in alignment with school policies
- Coordinate admissions assessments and assist applicants with next steps, including orientation
- Maintain complete and accurate admissions records in the school’s systems
- Monitor progress of new students through the first weeks of classes in coordination with Student Services
- Meet performance goals related to service quality, enrollment outcomes, and reporting
- Attend team meetings and represent the institution at selected school events and activities
- Contribute to a positive educational environment rooted in integrity, accountability, professionalism, and teamwork
- Perform additional duties as assigned to support departmental success
- Bachelor’s degree from an accredited college or university (technical field preferred)
- 2 years of experience in admissions, customer service, outreach, or related roles
- Excellent interpersonal and communication skills
- Strong organizational skills with attention to detail
- Proficiency with web-based applications and business software
- Demonstrated professionalism, respect, and integrity with students, families, and colleagues
- Ability to learn quickly and adapt in a student-centered environment
This role offers the opportunity to make a real difference in people’s lives while growing your career in college admissions. You’ll work with a collaborative team in a mission-driven environment that values integrity, accountability, professionalism and teamwork.
Work Schedule
- 40 Hours/week
- Mondays-Thursdays 10am-7pm and Fridays 9am-6pm (Except Holidays)
- On-Site