What are the responsibilities and job description for the Patient Account Rep position at Southern Bone & Joint Specialists PA?
About the Role:
The Patient Account Representative plays a crucial role in ensuring the financial health of our healthcare facility by managing patient accounts effectively. This position is responsible for verifying patient information and resolving billing inquiries to ensure timely payments. The representative will communicate with patients to learn reason for visit and explain their insurance benefits. By maintaining accurate records and following up on outstanding accounts, the Patient Account Representative contributes to the overall efficiency of the revenue cycle. Ultimately, this role is vital in providing a seamless experience for patients while supporting the financial operations of the organization.
Minimum Qualifications:
- High school diploma or equivalent.
- Strong understanding of insurance verification.
Preferred Qualifications:
- Experience with electronic health record (EHR) systems.
- Knowledge of medical terminology.
Responsibilities:
- Verify patient insurance coverage and eligibility prior to services rendered.
- Respond to patient inquiries regarding billing statements and insurance benefits.
- Maintain accurate and up-to-date patient records.
Monday through Friday, 8-5 (hours may slightly vary).