Credit Operations Clerk I

POSITION: Operations Clerk - Loan Booking

REPORTS TO: Booking Supervisor

INDIRECTLY REPORTS TO: Senior Vice President of Loan Operations

REPORTS TO THIS POSITION: None

FLSA STATUS: Non-Exempt

ROLE SUMMARY:

Responsible for the accurate booking and processing of newly originated loans as well as loan modifications and renewals to the Banks core operating system.

SPECIFIC JOB FUNCTIONS (DUTIES/RESPONSIBILITIES):

· Accurately process new, modified, and renewed consumer and commercial loan types within the Bank’s core platform.

· Perform daily balancing of the payment and fees in process general ledger account.

· Assist in the daily processing of loan account maintenance and branch associate requests.

· Participate in the daily review and remediation of unposted and rejected loan items as well as the cash items general ledger account.

· Perform other duties as assigned.

JOB REQUIREMENTS:

KNOWLEDGE/SKILLS/ABILITIES REQUIRED:

· Ability to make sound decisions within proper authority and use good judgment based on authority vested by the Loan Booking Supervisor; know when to refer situations to a higher authority.

· Strong analytical skills with attention to detail and ability to identify and interpret detailed documentation.

· Ability to work in a high-information, high-responsibility, frequently changing environment.

· Excellent initiative and drive skills, proactive teamwork, cooperation and interpersonal skills.

· Ability to work with limited supervision and to plan and organize daily workflow to achieve set objectives and deadlines.

· Excellent oral and written communication skills, ability to communicate effectively with a broad base of internal associates.

· Strong organizational, multi-tasking and prioritization skills.

· Possess the necessary interpersonal skills to facilitate proactive teamwork, to communicate effectively and maintain a friendly, courteous, and professional demeanor at all times.

· Ability to maintain a sound understanding of lending documentation.

· Ability to identify problems and resolve them in a proactive, timely manner.

· Strong PC skills with emphasis on Microsoft Office and web-based applications.

EDUCATION/EXPERIENCE REQUIREMENTS:

· Associate’s degree or equivalent experience.

· Two to four years of financial services experience preferred.

· Capable user of computer systems and technology, including word-processing, spreadsheets, etc.

· Possess strong interpersonal, communication and leadership skills.