Housing Services Administrator

Scope of Work: The Housing Services Administrator is responsible for performing all administrative duties related to the operation of SAAF Housing. This includes regulatory compliance activities, preparation of rent payments, assistance with completion of monthly billings, and reporting. Reporting to the Housing Administration Coordinator, the Housing Services Administrator is also responsible for screening, coordinating, and ensuring timely completion of client housing related eligibility paperwork. The Housing Services Administrator is a full-time, in-office non-exempt position. Position duties include but are not limited to:

Functional Responsibilities:

• Processes entry/annual/update/exit program eligibility and income certifications paperwork with clients who receive housing through SAAF.
• Reviews eligibility documentation for completeness and accuracy while coordinating with Case Managers to ensure timely submission of documentation.
• Maintains current documentation for each client according to grantee regulations.
• Collaborates with the Housing team to ensure effective housing of clients.
• Prepares in-house reports (security deposits, rent rolls, vacancy reports, occupancy list, subsidy usage, program enrollment, non-payments of rent, etc.).
• Processes, documents, and submits housing accounts receivables and payables.
  • Responsible for keeping daily logs of payment receipts.
  • Monitors and review rental arrearages incurred by clients.
  • Formulates payment plans with residents as needed.
  • Process recurring and one-off check requests

• Inputs data from SAAF housing programs into databases as required by funding including but not limited to Service Point - Homeless Management Information System (HMIS), and Real Page.
• Responsible for assisting with compliance reports and monthly billings, as needed.
• Is responsible for the following activities in coordination with the Housing Administration Coordinator:
  • Addresses lease violations and evictions in accordance with state and federal regulations. Communicates with relevant departments when such violations occur, and action must be taken.
  • Assists in the creation, implementation, documentation, and monitoring of all SAAF Housing policies.
  • Tracks compliance with grantor policies, including changes in HRSA, ADHS, and HUD policies.
• Performs initial, annual, and special requests for NSPIRE inspections to ensure housing unit safety and habitability.
• Responsible for maintaining positive professional relationships with property management companies housing SAAF’s clients.  
• Serves as a member of the Care Services department and attends all agency and Care Services department staff meetings.

Minimum Qualifications:

• Minimum of two years’ prior administrative experience in social services, housing, or property management related field.
• Appropriate fingerprint clearance through the Arizona Department of Public Safety (paid for by SAAF).
• Must have access to reliable personal transportation that is available during your shift, AZ Driver License, current insurance and a driving record that will be supported by SAAF’s liability insurance provider.
• Proficiency in Microsoft Office applications.
• Excellent organizational, oral, and written communication skills.
• Experience with database systems.

Preferred Qualifications:

• Prior experience working in a non-profit environment.
• Excellent interpersonal skills; sensitivity to cultural and personal diversity.
• Experience with supportive housing programs and with HUD programs and regulations, including any or all: Continuum of Care Program, HOPWA, HOME, Section 811 Program.
• Knowledge of the Arizona Landlord Tenant Act.
• Bilingual in Spanish and English

Working Conditions/Physical Demands:  
Operate in a professional office environment and requires the ability to sit for long periods of time with intermittent walking, standing, bending, squatting, pulling, and pushing.  Requires the ability to use standard office equipment such as scanners, computers, keyboards, phones, shredders, photocopiers, and filing cabinets. Requires travelling on occasion as needed between SAAF campuses and other locations.

Physical Requirements: 

This job is a sedentary job, as defined by the Social Security Administration, CFR.
CFR 404.1567 Physical exertion requirements:

(a) Sedentary work: Sedentary work involves lifting no more than 10 pounds at a time and occasionally lifting or carrying articles like docket files, ledgers, and small tools. Although a sedentary job is defined as one which involves sitting, a certain amount of walking and standing is often necessary in carrying out job duties. Jobs are sedentary if walking and standing are required occasionally. 

Affirmative Action:  The Southern Arizona AIDS Foundation is an Affirmative Action/Equal Opportunity Employer and does not discriminate based on race, color, religion, national origin, sex, sexual orientation, gender identity, age, or disability. People who have used drugs, have performed sex work, people of color, women, members of the LGBTQ communities, those who have experienced housing insecurity, people who have received harm reduction services, and people living with HIV/AIDS and/or hepatitis C are strongly encouraged to apply.

Disclaimer: This job description is not intended to be all-inclusive; an employee will also perform other reasonably related job responsibilities as assigned by immediate supervisor and other management as required.  Management reserves the right to revise or change job duties as the need arises.  This job description does not constitute a written or implied contract of employment.  Management reserves the right to change job descriptions, job duties, functions, and requirements.

Salary : $18 - $22