Front Desk Associate

Company Description

Southern Animal Foundation is a veterinary organization based in New Orleans, Louisiana, dedicated to providing compassionate and comprehensive care for companion animals. Located on Magazine Street, the team serves pets and their families from across the local community. The foundation focuses on high-quality medical services in a welcoming, client-centered environment. Team members work collaboratively to support both animal health and positive experiences for pet owners.

Role Description

We are seeking a dynamic and friendly Front Desk Associate to join our team! In this vital role, you will be the first point of contact for visitors, clients, and team members, ensuring a warm and professional environment. Your energetic approach and excellent organizational skills will help streamline office operations, manage communication channels, and support administrative functions. This position offers an exciting opportunity to develop your office management expertise while contributing to a positive workplace atmosphere.

Duties

• Greet visitors and clients with enthusiasm, providing exceptional customer support and ensuring a positive first impression.
• Manage multi-line phone systems, directing calls efficiently and professionally using proper phone etiquette
• Knowledge of Avimark Veterinary software helpful, but we can provide training.
• Maintain organized digital filing systems, to ensure quick and easy recovery of documents for the veterinarians.
• Assist with appointment scheduling and calendar management for our veterinarians.
• Support office management activities including supply inventory, and general administrative tasks.

Qualifications

• Proven experience in office administration or front desk roles with strong organizational skills.
• Excellent computer literacy skills.

Strong verbal communication skills with professional phone etiquette.

• Experience with multi-line phone systems and customer service roles in fast-paced environments
• Familiarity with Avimark software is preferred, but not a deal breaker.
• Ability to multitask efficiently while maintaining attention to detail and accuracy.
• Previous experience in veterinary or medical reception is advantageous; personal assistant experience is also valued.

Join us to be the welcoming face of our organization! Your proactive attitude, technical proficiency, and dedication to excellent service will make a meaningful impact every day. We’re committed to supporting your growth in office management while fostering a vibrant team environment.

Pay

• $20.00 - $21.00 per hour

Benefits

• Employee Discount
• Flexible Schedule