Director of Operations - Tampa, FL - STS

Are you seeking a rewarding career with a respected company? Join Southeastern Trench Safety where we offer career advancement and professional development in a collaborative, supportive environment. We value teamwork and foster a positive work culture.

Southeastern Trench Safety represents a unique business model in the trench safety equipment industry. We offer a diverse range of equipment from leading manufacturers, serving the needs of everyone from large commercial construction firms to local subcontractors and general contractors.

The Director of Operations works closely with executive leadership to ensure the safe, effective, and efficient operation of the branch and overall business on a daily basis. This role provides strategic oversight of branch operations, logistics, inventory management, employee development, financial performance, and customer satisfaction. The Director of Operations utilizes strong leadership, operational expertise, customer service, and decision-making skills to drive performance, accountability, and continuous improvement across the organization.

Essential Functions

• Provide strategic leadership and oversight for daily regional operations
• Ensure operational efficiency, safety compliance, and adherence to company SOPs
• Oversee trench equipment maintenance and inventory management
• Manage rental inventory levels and approve requisitions to maintain adequate fleet availability
• Monitor and verify account status while collaborating with the Credit Department as needed
• Oversee weekly cycle counts of the rental fleet and ensure inventory accuracy
• Review outgoing contracts for accuracy, including rates, delivery fees, and equipment numbers
• Oversee and direct regional logistics and operational workflows
• Ensure the overall appearance, condition, and safety of the facility are maintained at all times
• Lead recruiting, hiring, onboarding, training, and retention initiatives for branch personnel
• Oversee employee timecards, PTO approvals, performance management, and recognition programs
• Develop and mentor team members to support succession planning and talent growth
• Maintain a strong understanding of P&L performance, budgeting, and financial controls
• Analyze operational metrics and implement process improvements to increase efficiency and profitability
• Ensure timely and accurate submission of operational and financial reports
• Promote a culture of accountability, teamwork, safety, and customer service excellence
• Maintain comprehensive knowledge of:
• All aspects of business operations and market conditions
• Safety regulations regarding products, equipment use, and facility operations
• Proper use and operation of trench safety equipment

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. Required Education and Experience

• Bachelor’s degree or equivalent, technical certification, or minimum of 5 years of management experience in the trench safety industry preferred
• Proven leadership experience in operations or branch management
• Strong PC proficiency, particularly in Microsoft Office applications
• Valid Driver’s License
• Strong organizational, leadership, and problem-solving skills
• Excellent customer service and communication skills
  
  

Military service will be considered in lieu of education/certification experience as applicable. Supervisory Responsibilities

• Directly supervise branch operations personnel and department staff
• Responsible for employee development, coaching, performance evaluations, and disciplinary actions
  
  

Work Environment

• Combination of office, shop, and yard settings
• Regular exposure to diesel engines, trench/heavy equipment, and mechanical tools
• Noise levels may be high; hearing protection may be required
• Exposure to diesel fumes, lubricants, and shop-related chemicals
• Occasional lifting, bending, and walking throughout the facility
• Frequent use of personal protective equipment (PPE) in shop and yard environments
• Variable temperatures depending on season and indoor/outdoor exposure
• Fast-paced, hands-on environment requiring leadership and adaptability
• Standard business hours with occasional extended hours or weekend oversight
• Regular collaboration with technicians, service advisors, rental staff, and customers
  
  

Travel Required

• Required throughout the region based on business needs
  
  

Physical Demands

• Regularly required to sit, stand, walk, and move throughout office, shop, and yard areas
• Occasional bending, kneeling, or crouching to inspect equipment or assist technicians
• Ability to lift and carry up to 30 pounds on occasion
• Frequent use of hands and fingers for typing, writing, and operating equipment
• Visual and auditory ability required to read documents and communicate effectively
• Occasional exposure to outdoor elements such as heat, cold, and rain
• Must safely navigate uneven terrain and active equipment environments
• PPE such as safety glasses, gloves, steel-toe boots, or hearing protection may be required
  
  

Other Duties

Please be aware that this job description outlines the primary duties and responsibilities of the role but may not include every task or requirement. Responsibilities may change with or without notice to meet evolving business needs.

Our Benefits & Perks

We want our team members to feel supported, valued, and set up for long-term success. Our benefits are designed to take care of our team both at work and at home.

Core Benefits

• Medical, Dental & Vision Insurance
• Health Savings Account (HSA) with company contributions
• 401(k) & Roth retirement plans with company matching
• Generous paid time off and company paid holidays
• Company Paid Wellness, Employee Assistance and Discount Programs
• Boot/PPE Annual Allowance
• Career Development & Company Paid Training
  
  

Benefit eligibility can vary by role, and not all benefits apply to every position. During the hiring process, we’ll walk you through the benefits specific to this role. This position may also include Tool Reimbursement, Safety Bonuses, Profit Sharing, and/or Commission earning opportunities.

Additional Eligibility Requirements

At Opifex-Synergy, we prioritize the safety and well-being of our employees. All successful candidates must undergo a drug test and background check before their start date.

Opifex-Synergy is an equal opportunity employer, and all qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.