Manager of Transit Planning

Position Summary

Reporting to the Deputy Administrator & CFO, the Manager of Transit Planning drive’s SRTA’s mission to provide efficient and equitable mobility. The manager coordinates with external contractors to lead service planning and data-driven engagement for short- and long- term initiatives. By aligning technical planning with civil rights compliance, the Manager ensures that all SRTA investments and service updates uphold federal, state, and local standards and promote community-wide equity.

Essential Functions

The essential functions or duties listed below are illustrations of the various types of work performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position.

1. Analyzes ridership, performance metrics, demographic data, and land-use trends to evaluate existing transit services.

2. Collaborates with the Authority’s operational division to identify customer needs and to provide data for route/schedule analyses and feedback on any service problems identified; ensures the accurate collection and analysis of data as input for scheduling, route design, service evaluation system reporting.

3. Develops service change recommendations including route modifications and schedule, span of service, and frequency adjustments to enhance passenger experience while ensuring consistent and high-quality service.

4. Conducts Title VI and equity analyses related to service changes.

5. Assists in preparation of long-range transit plans, transit development plans, annual reports and other transit related studies.

6. Serves as a point of contact for system service and bus stop change requests; reviews, analyzes and makes recommendations for modifications, as deemed appropriate.

7. Serves as the Authority’s Title VI Compliance officer and monitors the Authority’s Customer Service programs.

8. Support grant applications and planning components of FTA funding programs.

9. Participates in public meetings and stakeholder outreach activities; Provides oral presentations, as needed.

10. Other duties as assigned by the Deputy Administrator & CFO.

Minimum Requirements

Bachelor’s degree in Urban Planning, Transportation Planning, Public Administration, Geography, or related field. Three to five years of experience in transportation or transit planning (internship experience considered). Strong analytical, quantitative, and written communication skills.

Preferred Qualifications

Master’s degree in urban or Transportation Planning or related field. Experience with public transit service planning or scheduling. Familiarity with FTA regulations, Title VI, ADA, and equity analysis. Proficiency with GIS, Intelligent Transportation Systems (ITS), Excel, and data visualization tools.

Job Type: Full-time

Pay: $85,000.00 - $95,000.00 per year

Benefits:

• Dental insurance
• Flexible spending account
• Health insurance
• Paid time off
• Retirement plan

Ability to Commute:

• New Bedford, MA 02740 (Required)

Work Location: In person

Salary : $85,000 - $95,000