What are the responsibilities and job description for the Desk Clerk position at Southeastern Property Management LLC?
Desk Clerk - Casa Santa Marta Apartments
SPM, LLC, a full service national property management firm, is seeking a Desk Clerk.
As a Desk Clerk, you work closely with the Community Manager, other community personnel and residents, and welcome visitors to the building.
JOB REQUIREMENTS
SPM, LLC, a full service national property management firm, is seeking a Desk Clerk.
As a Desk Clerk, you work closely with the Community Manager, other community personnel and residents, and welcome visitors to the building.
JOB REQUIREMENTS
- Provide excellent customer service and maintain open lines of communication among management, staff and residents.
- Respect the privacy and confidentiality of residents, fellow staff members and visitors.
- Be familiar with layout of building and apartments and with fire alarm system/emergency panel and how they work.
- Monitor building and who is in building at all times by using surveillance equipment and by checking the visitor register. Report any unusual occurrences to the proper authorities and/or Community Manager.
- Follow community business, emergency and safety procedures as related to residents and the building. Be able to handle emergencies and non-emergencies in a calm manner.
- Answer all phone calls to the community in a professional manner.
- Record necessary information in the Front Desk Log.
- Sign in all packages delivered to the building per community procedures.
- Observe relevant safety rules as required.
- Must be a strong and effective communicator with high level written and verbal communication skills.
- Must be friendly, energetic, punctual, self-motivated, organized, and detail-oriented.
- Must be able to work independently and as a team member with a helpful attitude.
- Excellent ability to multi-task.
What You’ll Get:
- Full benefits package: Medical, Dental & Vision Insurance
- Voluntary Life & Disability Insurance to protect what matters most
- Paid holidays, personal, vacation, and sick time — because work-life balance matters
- 401(k) with Employer Match — invest in your future today
- Immediate Pay Access — get your earned wages when YOU want them
- Employee Assistance and Health & Wellness Programs — we care about YOU
Why You’ll Love Growing with Us:
- Real Impact: Your work helps improve lives every day
- Team Environment: We support one another and celebrate wins
- Career Stability & Growth: Join a company with over 50 years of excellence in property management with dedicated training, long-tenured leadership, and upward mobility, your career can truly flourish
- Meaningful Mission: We value people, both residents and staff, and strive to be a positive force in every community we serve
SPM, LLC is an Equal Opportunity Employer and maintains a drug-free workplace.
Salary : $13 - $16