Licensed Team Lead / Clinical Supervisor

The Team Lead is a licensed professional who is responsible for the supervision and management of team operations and staffing on the Assertive Community Treatment team (ACT). The Team Lead ensures that services are provided to the members served to meet the clinical needs of each recipient through direct and indirect interventions in their home or community location. The ACT team supports Carteret, Craven, and Onslow.

Essential Duties and Responsibilities:

• The team leader (clinical supervisor) must provide individual therapy for recipients served by the team.
• Designates the appropriate team staff so that specialized clinical expertise is applied as clinically indicated for each recipient.
• Provides, coordinates, and oversees initial assessment and ongoing assessment of the recipient’s clinical needs.
• Develops and implement individualized supervision plans for team members and provides their supervision.
• Facilitates weekly team meetings.
• Monitors and evaluates the services, interventions, and activities provided by the team and provides clinical expertise and guidance to the team.
• Performs Intensive Case Management functions of linking and arranging for services and referrals.
• Participates in the initial PCP and revision of the Person-Centered Plan (PCP) as needed.
• Ensure and monitor the implementation of the PCP.
• Spends time at the location where services are being performed as specified in the service definition for that service.
• Participates in a first responder on-call system available to consumers and/or his/her natural support network on a 24/7/365 basis; coordinates “first response” resources according to consumer needs and the PCP.
• Works closely with other clinical/professional staff to maintain communication and provide feedback, standardize procedures and expedite PCP implementation.
• Conducts and supervises formal investigations into incidents/allegations of abuse, neglect, exploitation, or other circumstances that may present a risk to the safety and health of the person supported.
• Ensures that all initial and reauthorizations for services occur in a timely fashion.
• Provides timely and accurate information when requesting authorizations from the LME/MCO/Statewide Vendor and follows up on each request for authorization modified, not approved, and/or not responded to.
• Notifies appropriate parties upon the denial/modification of continued services and provides person-supported/guardian DMA-approved appeal policies and materials.
• Accurately documents all billable encounters into Southeastern Integrated Care’s EMR (electronic medical record) system within 24 hours. Any corrections will be entered within 24 hours of being notified.

Supervisory Responsibilities:

The team leader supervises all members of the team demonstrating the knowledge, skills, and abilities for this role as required by the population and age served.

Education/Experience

• Master’s degree in human services-related field required.
• Mental health licensure is required
  • LCSW (A), LCMHC (A), LMFT (A).
• Must have a minimum of one (1) year of documented prior experience working with the population served with MH/SA diagnosis. OR
• Three years of clinical experience with SPMA, with a minimum of two years post-graduate. (ACT only)
• Valid NC driver’s license including personal vehicle insurance coverage.