Procedure Scheduler

The Procedure Scheduler is responsible for coordinating and scheduling medical procedures for patients at both ASC and hospital-based facilities. This involves accurately assigning providers, time slots, and locations based on clinical knowledge and the provider's diagnosis. The role includes meticulously documenting informed consent, providing patients with detailed instructions on test preparations and arrival times, and ensuring all necessary medical clearances and pre-surgical testing are completed. The scheduler also confirms the accuracy of CPT and ICD-10 diagnoses in procedure orders, assists the department as needed, and demonstrates strong communication and EMR skills while adapting to unpredictable situations.

Responsibilities

• Schedules ASC and hospital based medical procedures for patients with appropriate provider and time/location slot, utilizing appropriate schedule code
• Effectively utilizes clinical knowledge when determining if appointment is consistent with diagnosis/indications indicated by the provider
• Completes accurate documentation of informed consent with patients for procedures and surgeries as needed
• Provides accurate, detailed information to patients regarding test preparations, time of patients scheduled arrival, and any other directional information needed; takes appropriate action in responding to questions from patients
• Ensures patients have proper medical clearance and pre-surgical testing as needed
• Confirm accuracy of CPT and ICD-10 diagnoses in the procedure order
• Assists other members of the department as needed
• Exhibit an ability to adapt to unpredictable situations within the work setting and has the ability to be flexible
• Demonstrate excellent communication skills (verbal and written) as well as computer/electronic medical record systems skills

Education and Qualifications

• High School Diploma Required
• Insurance experience preferred

Job knowledge and skills

• Insurance verification/precertification
• Understanding of Google Calendar
• Provider scheduling
• Communicating procedure instructions to patient
• CPT coding
• Hospital order forms
• Medications
• Hospital scheduling

Full-Time Benefits & Perks

• Set scheduled 4-day work week
• Comprehensive Medical, Dental, and Vision insurance (effective 1st of the month following 60 days)
• Company-paid Long-Term Disability (60%) and $25,000 Basic Life Insurance
• 6 Paid Holidays: New Year’s Day, Memorial Day, 4 of July, Labor Day, Thanksgiving, & Christmas
• PTO accrued at 3.08 hours per paycheck (80 hrs/yr)
• 401k matching program after 1 year worked
• VIP Status at both Southeastern Cardiology and Southeastern Gastroenterology
• Discounts through Uniforms of America, and the Working Advantage program.