What are the responsibilities and job description for the CBIZ Operations Specialist position at Southeastern Community College?
Job Responsibilities
- Coordinate daily administrative and operational functions for Continuing Education and Workforce Development programs, including billing, contracts, payroll documentation, certificates, purchasing, invoices, mailings, reporting, and workflow management.
- Maintain accurate program records, agreements, participant files, and supporting documentation in accordance with institutional, state, federal, and grant requirements.
- Monitor records and documentation for completeness, accuracy, compliance, and records retention requirements; support audits and monitoring activities.
- Develop and maintain reports, spreadsheets, and tracking tools to support program operations, workforce development initiatives, and state and grant reporting.
- Coordinate logistics for classes, trainings, meetings, and special events, including facilities, classroom schedules, equipment, technology, and instructional materials.
- Prepare participant packets, attendance records, instructional materials, and other program documentation.
- Provide administrative and operational support to instructors, staff, and program stakeholders, including communicating program updates, schedule changes, and other pertinent information.
- Assist with monitoring program expenditures, reimbursements, budget reports, financial summaries, purchasing, invoice processing, and related documentation.
- Track contractual requirements, reporting deadlines, and other program deliverables.
- Review operational and program documents for completeness and accuracy.
- Provide backup support for departmental functions as needed.
- Participate in continuous improvement initiatives, special projects, and other duties as assigned.
Qualifications and Experience
Education
- Minimum of 5 years post-secondary training or work experience required.
- AA degree or AAS in Accounting, Office Administration, or Business required. Bachelor’s degree preferred or an equivalent combination of education and relevant work experience.
- Varied background in business, industry or administration assistance desirable.
- Experience developing spreadsheets & reports preferred
Experience and Abilities:
- Strong organizational and administrative skills required, including proficiency with Management Information Systems (MIS), records management, written communication, and computer applications necessary to support efficient office operations.
- Must possess strong written and verbal communication, customer service, and interpersonal skills to effectively interact with students, customers, community partners, and team members.
- Strong teamwork and collaboration skills, with the ability to coordinate efforts with CBIZ personnel involved in program development.
- Must possess the skills to keep accurate records and files, sufficient accounting ability to monitor payroll records and other documentation against reimbursement requests.
- Must be properly motivated toward the growth and improvement of CBIZ services supporting Southeastern Community College.
- Think logically and analytically solve problems as they arise.
- Maintain strict confidentiality.
- Manage multiple tasks, prioritize and complete in an accurate and timely manner in spite of regular interruptions.
- Work independently and be a self-starter, including conducting research relevant to routine responsibilities and assigned tasks.
- Work effectively, cooperatively, and cordially with people of diverse background and needs.
- Learn and apply SCC policies and procedures.
- Valid driver’s license.
- Be familiar with the mission of a community college.
- Must have the ability and mobility to serve a rural service area; some travel within the SDR 16 required. . Must be able to work on a basis of “available as work demands” in addition to a fixed schedule.
Salary : $43,000