Learning Center Coordinator/Librarian

Minimum Requirements

The minimum requirement for this position is a Master’s degree in library science, library and information science, or librarianship from an American Library Association (ALA) accredited college/university.

One to three years of successful work experience in an academic library,

Preferred Requirements

Community college library with supervisory/management experience and a working knowledge of different reference databases and resources.

Primary Functions of Position

The Learning Center Coordinator/Librarian administers the operation and services of the student learning center and library in keeping with the mission of Southeastern Community College. The Learning Center Coordinator/Librarian is responsible for making the Learning Center an inviting and student-focused space where engaging, innovative, and collaborative learning can take place. The Learning Center Coordinator/Librarian ensures a positive user experience, manages the collection with a view towards cutting-edge resources, programming, and outreach. This position is responsible for providing instruction in the use of the Learning Center/Library facilities and its digital, physical, and print collections and for managing and overseeing the tutoring program for a diverse base of users and stakeholders. The Learning Center Coordinator/Librarian facilitates engagement with the learning center’s collections, services, spaces, and base of expertise. The Learning Center Coordinator/Librarian also provides circulation, reference, instruction, and other daily assistance to patrons from the college and community. In order to fulfill the objectives of this position, the Learning Center Coordinator/Librarian performs the following functions:

Essential Duties:

• Actively improves services to ensure that the Learning Center/Williamson Library is a modern user-centered learning facility. Regularly examines, revises, and retools the services and programming of the learning center/library to keep pace with changes in the field of higher education library and learner support services.
• Identifies, evaluates, and stays abreast of emerging trends, resources, practices and standards in electronic resource management, usage statistics, data management, access and discovery to enhance learning center/library services.
• Identifies needs and opportunities for engagement with campus and community patrons and potential users and works to develop services and events targeting those users.
• Works with the office of Institutional Effectiveness to develop and implement user surveys to inform and drive improvement.
• Routinely seeks feedback from stakeholders, including students, instructors and staff, and community patrons regarding user experience and usability issues. Implements improvements based on feedback received.
• In conjunction with the marketing department, develops and implements strategies to increase usage of learning center/library services (digital campaigns, printed materials, social media campaigns, advertising, events, displays, announcements, signage, etc.)
• With assistance from the Learning Center/Library Committee, formulates and follows policies and methods for carrying out the objectives of the learning center/library including but not limited to a comprehensive collections policy.
• Coordinates procedures of the learning center/library with Library Resources (at the North Carolina Community College System Office), when necessary.
• Maintains the proper statistical records and reports related to acquisition of materials, expenditures, circulation of materials, and overall learning center/library usage.
• Supervises the maintenance of the digital and print collections.
• Consults with faculty and instructional staff to select and order resources that become part of the learning center/library collection including resources to support new educational programs offered by the college.
• Works with faculty and instructional staff to acquire appropriate and beneficial resources and subscriptions. Seeks and acts upon faculty and instructional staff recommendations of materials for the collection.
• Solicits feedback from faculty and instructional staff regarding titles to be discarded from the collection.
• Chairs the Learning Center/Library Committee and serves on other college committees as designated.
• Provides learner support and library services to the college and to the community, assisting all patrons in the use of materials and services.
• Serves as representative of the learning center/library in interlibrary cooperation.
• Coordinates procedures for continued modernization and automation of learning center/library services.
• Works with the college webmaster on the design and upkeep of the Learning Center/Library webpage to ensure site currency, user-focused design functionality, and accessibility standards.
• Coordinates the updating of learning center/library handbooks and other informational aids.
• Evaluates gift materials to determine if they are to be added to the collection.
• Uses various selection tools/resources to identify possible additions for the collection.
• Determines which newly acquired items go into specific collections.
• Provides high-quality reference and research services to students, instructors, staff, and community patrons across variety of delivery options.
• Other duties as assigned.

Educational Programming

• Develops, implements, delivers, and improves a learning center/library education program for SCC students and community patrons. Provides access to regular and timely instruction in the use of the learning center/library and other learning/information resources.
• Ensures that evening students, online students, and students at off-campus instructional sites are aware of and have access to learning center/library resources, services, and instruction.
• Promotes the learning center/library’s education program to faculty and instructional staff.
• Works with faculty and instructional staff to aid in the improvement of instruction.
• Utilizes interactive teaching methods to provide instructional sessions in both seated and online classes.
• Works with the Distance Learning Specialist to develop online tutorials for information literacy and library resources to be embedded on the learning center/library’s website or in curriculum courses within the college LMS.
• Other duties as assigned.

Oversight/Management

• Supervises and trains learning center/library personnel, work study students, tutors, and volunteers.
• Formulates plans for and documents the annual professional development activities of learning center/library staff. Ensures that all learning center/library staff have access to and complete position-appropriate professional learning opportunities each year.
• Presents at professional conferences and engages with outside professional organizations.
• Routinely researches innovations in the field of learning centers and libraries; recommends and/or implements forward-looking practices and resources.
• Other duties as assigned.

Accreditation

• Builds and maintains an intimate knowledge of the principles of the accrediting body regarding all learning center/library support functions.
• Maintains accurate and updated records required by the accrediting body including but not limited to policies, collections, evidence and examples, user statistics and reports, user surveys, records/documentation of staff professional development activities.
• Other duties as assigned.

Learner Support/Tutoring

• Coordinates and manages the college’s tutoring program including hiring, training, scheduling, and managing tutors. Responsible for documenting and reporting tutoring output and submitting each semester to the Information Administrator.
• Coordinates with instructors to identify qualified tutors.
• Working closely with program faculty/instructional staff, recruits new tutors and tutees for the program each semester.
• Other duties as assigned.

Skills and Abilities:

• Excellent interpersonal skills/ability to work well with instructors, staff, and students
• Excellent written/oral communication skills
• Excellent computer/technology skills
• Knowledge of learning center/library procedures and best practices
• Working knowledge of integrated library systems (ILS)
• Excellent patron service skills
• Work experience with online resources and subscription databases
• Knowledge of and experience with research procedures
• Possesses a growth mindset and willingness to change and adapt to developments in the field of learning center/library theory and practice.

Application Procedures

A completed Southeastern Community College application (located on the SCC website), a resume, a letter of interest addressing the requirements, and educational transcripts (unofficial copies of transcripts will be sufficient for the screening process, but official copies must be submitted prior to employment) must be submitted to the college Human Resources Office in order for applicants to be considered for this position. Applications will be reviewed as they are received and screened for candidates who meet the qualifications of the position. Applications will be accepted until the position is filled.

Applicants should submit all documents as requested on the SCC website athttps://www.schooljobs.com/careers/sccnc. Inquiries should be directed to the Human Resources Office, Southeastern Community College, P.O. Box 151, Whiteville, NC 28472. Telephone (910) 788-6310.

An Equal Employment Opportunity Employer