Coordinator of Certificate Services

JOB TITLE:        Coordinator of Certificate Services
DEPARTMENT:    Academic Support
SUPERVISOR:        Director of Church Partnerships

PURPOSE OF THE JOB

•    Oversee the office activities to accomplish the annual goals of the Certificate Services Office.
•    Serve as the primary response person (email, phone calls) for all communication related to certificates at SEBTS.
•    Develop relationships with key contributors and students for the promotion of certificate programs.
•    Oversee the production of new certificate programs, courses, and curriculum.
•    Work with the Equip Network on partnership opportunities and strategies.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES 

PROMOTE
•    Promote the certificate programs at SEBTS.
•    Work with the Director of Church Partnerships to develop and implement the annual certificate services marketing plan.
•    Meet with church leaders to promote and facilitate GO Certificate cohorts in local church.
•    Meet with church leaders and occasionally represent SEBTS at conferences and other external events.

ACQUIRE
•    Move prospective students to enrolled students.
•    Serve as primary contact for certificate services for prospective and current students.
•    Provide academic advising for prospective students when needed.

MAINTAIN
•    Create Standard Operating Procedures (SOP) for all tasks. 
•    Prepare monthly reports on applicants, current students, and program development.
•    Oversee the process of all certificate inquiries, admissions, cohort progress and ongoing support.
•    Verify and send out completed certificates each month. 

CONNECT
•    In conjunction with the Equip Network, strategize and develop relationships/partnerships with various entities and individuals.

DEVELOP
•    In conjunction with the Director of Church Partnerships, strategize and develop certificate services’ needs and goals.
•    Plan, coordinate, and oversee the development of the institution's certificate services publications and other related promotional materials designed to enhance and support the certificate services efforts.

OTHER DUTIES & RESPONSIBILITIES 

•    Work with the various offices (Information Technologies, Registrar, and Accounting Services) in developing effective management information systems.

SUPERVISORY RESPONSIBILITIES 

•    Supervise the Content Creation Specialist to oversee the production of new GO Certificate content.
 

KNOWLEDGE AND SKILLS

•    Personable
•    Strong work ethic and administrative abilities.
•    Strong belief in the mission and ministry of the institution.
•    Willingness to occasionally travel.
•    Team coach/player mentality
•    Ability to work with other members of division for advancement.
•    Desire to work in the fields of education and/or marketing 

FISCAL RESPONSIBILITY 

•    Quarterly analysis of GO Certificate sales.
•    Pay professors advances and residual payments for their contributions to GO Certificate courses.

EXTENT OF PUBLIC CONTACT 

•    Highly extensive contact with the public within and outside the institution.

PHYSICAL DEMANDS

•    Various material lifting (up to 50lbs)
•    Various amounts of walking 

WORKING CONDITIONS AND ENVIRONMENT

•    Occasional travel may be required.
•    Travel requires unusual work hours due to conference/booth staffing needs and constituents’ schedule.