What are the responsibilities and job description for the Medical Office Scheduler position at Southeast Orthopedic Specialists?
- Schedule clinic appointments including consultations, and follow-up visits, utilizing scheduling and the EMR system.
- Obtain patient demographic information, insurance, and medical information; update and confirm necessary information to allow processing of claims to insurance plans.
- Confirm patient is eligible with insurance plan at the time appointment is scheduled, if applicable.
- Successfully process referrals through the referral system, contact patients to schedule appointments, and import referrals/documents to patients’ charts.
- Answer and resolve all incoming calls and requests in a timely and accurate manner.
