Medical Assistant III

Description

Are you a medical assistant who is looking for a job that offers a supportive and collaborative work environment? Look no further!

As our new medical assistant, you will have the opportunity to:

• Work closely with our primary care physicians and other healthcare professionals to provide high-quality care to our patients
• Assist with a wide range of tasks, including scheduling appointments, taking vital signs, and preparing patients for exams
• Contribute to a positive and team-oriented work environment
• Enjoy competitive compensation and benefits, as well as opportunities for professional development and growth

To be successful in this role, you should have:

• A medical assistant certification
• Experience in a medical office setting
• Excellent communication and interpersonal skills
• A commitment to excellence and a willingness to learn and grow

In addition to a competitive hourly base pay, SEMG offers its Medical Assistants a rewarding monthly bonus opportunity. Even more exciting SEMG has a career ladder program for our Medical Assistant professionals (three levels and a lead opportunity), ensuring continuous growth opportunities and compensation (self-paced and promotions offered twice a year for program).

• Medical, Dental and Vision Insurance
• Tuition Assistance
• Career Development
• Certification Reimbursement
• 401K with company match
• Company Paid STD, LTD, Life Insurance
• Paid Time Off and Paid Holidays
• Employee referral program ($500/successful referral staff hire) 
• Extensive Employer Sponsored Discount Program

If this sounds like the right job for you, we want to hear from you! Please send your resume and a brief note about why you would be a great fit for our team. We can't wait to meet you!

Requirements

Certified/Registered Medical Assistant-1

Responsibilities

• Provides immunizations to patients, takes vitals, rooms on patients, clinical/clerical duties
• Prepares patients for physicians visit, performs tests and files appropriate documents.
• Receive and direct phone calls, obtain necessary patient information to file and update patient records, and ensure all forms and consents are completed by patients
• Performs a variety of patient care activities to assist physicians and nursing personnel 
• Delivers quality customer service and maintains established quality control standards.
• Check-out patients, assist with referral processing, and arrange laboratory services
• Prepare patients for examination, take vitals, and record patients' health history
• Set-up EKG machines and other ancillary tests, administer injections and medications, and perform routine specimen collection and tests
• Prepare equipment and examination rooms, and clean instruments
• Assist physician with medical treatments, procedures, and exams
• Manage inventory of medical supplies and equip exam rooms with appropriate supplies
• Managing messages, prior authorizations, patient calls

Qualifications

• High school diploma or GED required
• Current Medical Assistant Certification is required (Credentialing body examination (AAMA, AMT, NHA, NCCT, or RMA) 
• Current Basic Life Support Certifications (BLS) via AHA
• Satisfactory complete applicable competency assessments/skill checklist within 90 days of hire/transfer into MA job.
• If hired into the Southeast Medical Group Career Ladder, will be required to complete training and assessment for level hired within 90 days.
• Ability to always communicate clearly and effectively with patients and other external parties in a courteous and friendly manner
• Knowledge of medical terminology 
• Firm grasp on medical practices, administrative processes, and organizational policies
• Knowledge of patient care and examination procedures
• Must be able to maintain confidentiality at all times
• Exhibit compassion and professionalism
• Must be organized and attentive to detail
• Must be able to work quickly and efficiently to assure patient comfort and satisfaction
• Able to communicate and understand verbal and written English language
• Computer literate with entry level working knowledge of Microsoft Suites; Outlook, Word
• Demonstrated ability to organize, coordinate, prioritize, and facilitate many on-going tasks at one time
• Duties require professional verbal and written communication skills
• Ability to work independently or with a team
• Must be able to report to work as scheduled without delay
• Attends required meetings, training in-services, and participates in committees as required
• Professional appearance
• Positive attitude

Certified/Registered Medical Assistant-2

Responsibilities

• Perform all responsibilities for MA-1
• Assist in training and evaluation of new hires
• Assist in inventory management process
• Pod leader responsibilities
• Assisting other MAs and providers in need
• Assisting MA-Team Lead as directed
• Maintain all logs and required checks (refrigerator temperatures, emergency medications, expired medications, oxygen, cold sterilization fluid change, etc.).
• Review charts, lab test results, and encounter forms for completeness and to assess follow-up as needed.
• Assists with daily and monthly quality assurance reviews including emergency kit check off.

Certified/Registered Medical Assistant-3

Responsibilities

• Perform all responsibilities of MA-2
• Assist in re-evaluation and retraining process for MAs on PIP or other competency improvement plans
• Make sure early and late MA schedules are set
• Assist practice manager on clinical tasks as directed
• Maintain inventory of medical supplies – order, receiving, and returning
• Assist with patient complaints as needed
• Guide patients and clinical staff to the proper authority for any issues
• Assist with clinic scheduling problem solving, patient wait times, and other areas of concern to increase efficient and quality services.
• Manage and maintain ortho supply and medication samples closets

Key physical and mental requirements:

• Ability to lift up to 50 pounds
• Ability to push or pull heavy objects using up to 50 pounds of force
• Ability to sit for extended periods of time
• Ability to stand for extended periods of time
• Ability to use fine motor skills to operate office equipment and/or machinery
• Ability to receive and comprehend instructions verbally and/or in writing
• Ability to use logical reasoning for simple and complex problem solving
• Ability to travel to multiple locations to support business needs as required

FLSA Classification: Non-exempt

Southeast Primary Care Partners is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Note: we do employ Non-Certified Medical Assistants; they are still required to have graduated from an accredited Medical Assistant program and to function at the same competency level as a CMA (tested upon hire and annually via competency assessments), non-certified medical assistants will ‘not’ be eligible for the annual merit program or promotion until certification or registration is completed. 

12/2024