What are the responsibilities and job description for the Retail Sales position at Southeast LBM Holdco LLC?
Description:
The primary role of this position is to handle counter sales and provide service and information to customers who walk into the company’s retail showroom. Position is also responsible for maintaining stock levels on the sales floor and assuring an orderly, attractive, clean, and safe retail environment.
Responsibilities
- Sells lumber and related materials to customers who come into the store’s sales floor.
- Provides support and help to DIY customers.
- Handles telephone and email inquiries from customers as appropriate.
- Coordinates customer delivers as appropriate.
- Creates accurate sales tickets and enters all information into the computer system.
- Operates cash register and balances drawer daily.
- Maintains shelf and floor stock levels and works with purchasing to assure adequate inventory in the stockroom.
- Maintains an attractive, orderly, clean, and safe sales floor.
- Stays alert to things that need to be done and, without being asked, takes initiative to see that they get done.
Education & Experience
- At least 3 years work experience; some sales experience preferred.
- Working knowledge of lumber and building materials.
- Computer literacy
- Strong communication skills.
- Strong interpersonal skills.
- Ability to work independently with limited supervision.
- Ability to effectively build and maintain relationships with other employees and with customers.
- Ability to work effectively in a team-based environment.
- Ability to demonstrate common sense and good judgement.
- High school diploma or equivalency.
Work Environment
- Work is performed in an office environment.
Physical Demands
- Standing - Rarely
- Walking - Rarely
- Sitting - Frequently
- Handling/Gripping - Rarely
- Reaching Outward - Rarely
- Reaching above Shoulder - Rarely
- Climbing - Never
- Crawling - Never
- Squatting or Kneeling - Never
- Bending - Never
- Lifting/Carrying - Must be able to lift and move to 20 lbs. using safe lifting techniques
- Pushing/Pulling - Never
- PPE Requirement - None
Work Hours
- Position is full-time. Occasional overtime may be required.