What are the responsibilities and job description for the Patient Ambassador position at Southeast Health?
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Job Description Summary
The Nutrition & Food Services Patient Ambassador may have the following duties: May portion foods for tray services, prepare and deliver patient nourishments and courtesy trays according to safe and sanitary institutional foodservice principles. This Patient Ambassador communicates with patients, families, supervisors, nursing and co-workers. Responsible for obtaining menu selections, delivering and retrieving patient meal trays, nourishments and courtesy trays, providing individualized assistance to every patient, must be conscious of details in meal presentation and service, must correctly identify each patient while maintaining confidentiality. Professional behavior is required at all times.
Job Description
QUALIFICATIONS:
High school graduate or GED Preferred. Some training and/or background in Customer Service preferred.
LANGUAGE/ COMMUNICATION SKILLS:
Ability to read, write and follow spoken and / or written instructions in English as would normally be achieved with 9 to 11 years of schooling.
SKILLS:
Ability and stamina to work well with others in close quarters while meeting tight time schedules. Manual dexterity and motor coordination are required to handle dishes, serve food and trays efficiently, and to work with various cleaning supplies. Ability to move, transport trays, carts, equipment and supplies. Ability to use or learn the use of handheld computer devices.
Shift
DayShift Details
First
FTE
1
Type
Regular
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Equal Employment Employer
Southeast Health is committed to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Southeast Health will provide reasonable accommodations for qualified individuals with disabilities.