Career Coach

Career Coach, Southeast Community Services, Full-Time

Position Overview:

Do you love helping people realize their full potential and uncovering their true talents? The perfect candidate uses the co-active coaching model to assist neighbors in determining their strengths, barriers, and skills related to employment. Using this information, the Career Coach, along with the neighbor, develops a career pathway plan outlining the services necessary to be successful. Neighbor follow-up for purposes of retention and advancement is an essential function of this position. The Career Coach also provides support for employer outreach and job development.

Organization Overview or Description

The mission of Southeast Community Services, Inc. is to “work together to serve, strengthen and support our neighbors in southeast Indianapolis.” Southeast Community Services, Inc. (SECS) utilizes the Center for Working Families (CWF) program model for the delivery of our services. The program embraces four primary components to assist participants in moving toward financial stability. These components include career, finance, and navigating public benefits.  

Essential Functions

·      Conducts intake and assessment of neighbors interested in receiving workforce development services.

·      Provides neighbors with career coaching using the principles of co-active coaching.

·      Assists neighbors in developing a career pathway plan outlining the services necessary for success.

·      Purposefully engages with the neighbors to develop a professional relationship to provide services.

·      Provides team and neighbors with informative, practical, and timely employment trends and opportunities including but not limited to navigating job search tools, identifying available credible trainings, and artificial intelligence (AI).

·      Helps in identifying high growth employment sectors and potential employers.  

·      Understands employers’ business, culture, and human resource challenges. Gains keen insight into the skill requirements for positions employer seeks to fill or create.

·      Develops reciprocal business relationships that offer viable employment solutions and dual goal attainment.

·      Maintains relationships through ongoing communication with employers and training providers to identifies ongoing partnership opportunities and areas of support.

·      Conducts trainings for groups of neighbors as needed such as the Career Readiness Boot Camp.

·      Manages outcome tracking and documentation requirements for the career coaching component of CWF, FOC, or other funded programs. 

·      Regularly documents progress of participants through Efforts to Outcomes (ETO) and Salesforce and/or any additional data collection systems.  

·      Supports in maintaining productive relationships with employers and education partners.

·      Makes information available to interested neighbors about the services at SECS.

·      Works in a team environment to ensure neighbor success. 

·      Represents SECS at community meetings and events as needed.

·      Performs other job-related responsibilities as necessary.

Job Requirements

·      Written and spoken fluency in English. Additional languages are welcome.

·      Bachelor’s Degree in a related field preferred but experience can be substituted for formal education.

o  Consideration will be given to candidates with SHRM certifications.

·      Knowledge of a variety of Workforce Development strategies.

·      Culturally competent and able to work with diverse individuals and families.

·      Ability to establish and maintain effective working relationships with co-workers and to work as a team member all with the interest of our neighbors in mind. This includes serving at the food pantry, parent cafe, etc.

·      Good decision making and problem-solving skills

·      This position requires local travel, and access to reliable transportation is required.  

Work Environment

·      There will be some instances when work in the evening and weekends may be required.

·      SECS offers the opportunity to flex time when approved by supervisor.

·      Work from home is not a regular part of our culture; however, special circumstances will be considered.

·      SECS is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Salary & Benefits

SECS believes in salary transparency; therefore, all our job postings include a salary range. 

·      This position will pay between $38,000 and $42,000 yearly depending on experience.

·      Considerations will be given to bi/multi-lingual candidates.

·      SECS offers 11 paid holidays per year

·      Employer paid life insurance & long-term disability policies

·      20 days of PTO per year

·      A matched 401K plan (up to a pre-defined amount)

·      Medical benefits with a large portion of costs covered by SECS

To be offered this position, you must agree to submit to a criminal background check and be eligible to work in the US. Previous justice involvement does not preclude hiring.

The position will be posted from March 17^th through April 8^th and we will reach out for interviews after the posting closes.