Front Desk Concierge/ Bather PT

Front Desk Concierge / Bather PT

Job description

As a Front Desk Concierge at Salty Dawg Pet Salon Bakery, you will be the first point of contact for our clients, both in person and over the phone. Your role is crucial in creating a welcoming and efficient environment, ensuring that clients' appointments are scheduled appropriately, and providing excellent customer service.

The Dog Bather is responsible for delivering high-quality bathing and hygiene services for our furry clients at Salty Dawg Pet Salon. This role focuses on ensuring each dog is bathed safely and comfortably while maintaining the highest standards of cleanliness and care. The Dog Bather works with staff and clients to create a calm, clean, and welcoming environment for pets.

Responsibilities:

• Perform daily dog bathing and hygiene services, ensuring each dog is handled with care and attention to their comfort.

Follow established protocols to maintain optimal pet care during bathing services.

• Communicate with clients to understand each dog's specific hygiene needs and provide recommendations for services as necessary.

• Ensure all bathing equipment and products meet safety and quality standards.

• Work closely with the grooming team to follow client preferences and special care instructions.

Stay informed on best practices in pet hygiene and bathing techniques.

• Assist in training new bathers on proper bathing techniques and hygiene standards.

• Monitor dogs' health and comfort during and after bathing, reporting any concerns to pet owners and management.

• Assisting with marketing initiatives

Skills and Qualifications:

• Experience in animal care: Previous experience working with dogs, especially in a grooming or similar setting, is often preferred.

• Comfort and confidence with dogs: Ability to handle dogs of various sizes, breeds, and temperaments calmly and safely.

• Grooming knowledge: Understanding of basic grooming techniques, including bathing, drying, brushing, and nail trimming.

• Strong communication skills: Ability to communicate effectively with pet owners and colleagues.

• Attention to detail: Ensuring thoroughness in all grooming tasks and paying attention to detail in all aspects of the job.

• Physical stamina: Dog bathers need to be able to stand for extended periods and handle the physical demands of working with animals.

• Positive attitude and passion for animals: A genuine love for dogs and a positive, friendly demeanor are essential for creating a welcoming environment.

Physical Demands:

• Lifting: Dog bathers must be able to lift and carry dogs of different sizes and weights. This can involve lifting dogs up to 50 pounds independently and potentially assisting with heavier dogs.

• Standing: The job requires prolonged standing, often for the duration of the workday.

• Bending and Stooping: Dog bathers need to bend, stoop, and crouch to wash and dry dogs, especially smaller breeds.

• Reaching: They need to reach for grooming tools, wash basins, and other supplies.

• Manual Dexterity: Handling tools, drying equipment, and working with dogs requires good hand-eye coordination and dexterity.

• Endurance: The job demands stamina to handle multiple dogs throughout the day.

Work Environment:

• Wet Environment: Dog bathers work in a wet environment with water and cleaning solutions.

• Noise: The grooming environment can be noisy due to water, dryers, and dog barking.

• Pet Hair: Dog bathers are exposed to pet hair, which can be a nuisance.

• Potential Hazards: There is a risk of exposure to animal bites, scratches, and slips or falls in a wet environment.

If you are a proactive individual with excellent communication skills and a passion for delivering top-notch customer service, we encourage you to apply. Join us in providing outstanding support to our valued customers and contribute to our team's success.

Job Types: Full-time, Part-time

Pay: $10.00 - $15.00 per hour

Expected hours: No more than 30 per week

Benefits: