What are the responsibilities and job description for the Project Coordinator position at Southeast Christian Church?
The Project Coordinator - Ministry Support owns the front door of MarComm. This role makes the support Run-of-Business process work– catching every request, routing it correctly, and ensuring nothing falls through the cracks of the intake-to-delivery system.
Why Southeast? Southeast Christian Church is a dynamic, growing church where staff are encouraged to lead boldly, care deeply, and live authentically.
What You Will Be Doing
Request Intake & Routing
Why Southeast? Southeast Christian Church is a dynamic, growing church where staff are encouraged to lead boldly, care deeply, and live authentically.
What You Will Be Doing
Request Intake & Routing
- Own the request intake queue, every request, every day, no exceptions.
- Triage incoming work against the prioritization framework.
- Route complete requests to the right Project Manager; return incomplete requests to the partner.
- Flag pattern requests (duplicate, off-strategy, low-impact) to the Operations Director.
- Run the daily rhythm of the Ministry Support workflow.
- Maintain request logs, status snapshots, and weekly intake reporting.
- Monitor cycle times and flag bottlenecks.
- Coordinate tightly with the Campus Experience Specialist on partner communications.
- Keep the project management tool clean, current, and trusted.
- Support the Operations Director with reporting, dashboards, and audit preparation.
- Contribute to process documentation; teach the system to new partners and team members.
- Suggest one process improvement every month.
- 2–3 years of experience in project coordination, operations support, or administrative project work.
- Self-starter who takes ownership, solves problems independently, and brings solutions to leadership.
- Adaptable and resilient in a fast-paced ministry environment with shifting priorities.
- Proactive contributor who generates ideas, takes initiative, and follows through with excellence.
- High standards for quality, organization, and attention to detail.
- Comfortable using project management tools, spreadsheets, forms, and AI to improve efficiency and reporting.
- Strong written communicator who can turn ambiguous requests into clear, actionable plans.
- Service-oriented team player who works well with ministry partners.
- Passion for the local church and a desire to grow in ministry operations.
- Find process work tedious or beneath you.
- Get bored without strategic responsibility.
- Avoid the daily rhythm of intake triage and queue management.
- Need to be told exactly how to handle every request.
- Prefer breaking systems and rebuilding them over running them well.
- Need front-stage visibility rather than back-stage impact.
- Engaged member of Southeast Christian Church, or willing to become one.
- Models staff values: Honor, Care, Accountability, Grit, Authenticity, Humility, and Fun.
- Lives out staff expectations of groups, inviting, serving, worship, and giving.
- Agree with the *Statement of Faith, submit to the leadership established by the church, and lives out our church Mantras in tangible ways. https://www.southeastchristian.org/who-we-are#mantras
- Please read our Statement of Faith that is attached below.You will be asked if you agree with our Statement of Faith within the application process.